At a Glance
- Tasks: Lead a compassionate team to deliver high-quality care at home.
- Company: Family-run Care at Home service in the stunning Highlands of Scotland.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: In-person role with opportunities for continuous improvement and career growth.
- Why this job: Make a real difference in people's lives while leading a dedicated team.
- Qualifications: Experience in health or social care management and relevant qualifications.
The predicted salary is between 30000 - 40000 € per year.
An opportunity has arisen for an experienced, dedicated and compassionate Leader to take on the role of Registered Service Manager within an established, family run Care at Home service within the beautiful central Highlands of Scotland. The successful candidate will have a proven track record in leading a team to deliver consistent high quality care that complies with our internal policies, the National Care Standards and other relevant Quality Frameworks.
In addition, you will be responsible for evidencing reviewing and continually improving the quality of the service by means of internal audit and improvement plans. To ensure you will do so, you will have an in-depth working knowledge of the Regulation of Care Act and its associated powers. The successful candidate will have experience of managing a team in Social Care or Health Care and be able to demonstrate clear knowledge and understanding of the key principles of Leadership.
You will provide strong line management to your team through setting clear objectives and outcomes, as well as regular review and appraisal with a development focus. The successful candidate will have a recognised professional qualification in Health, Social Work or a related field equivalent to SCQF level 9 as well as Leadership and Management qualification equivalent to SCQF level 10.
The overall purpose of the job is to manage and lead the service in the delivery of high quality, consistent care at home.
- Develop, implement and review personalised care plans.
- Ensure compliance with all relevant legislation, policies, and standards relevant to supporting people in their own homes.
- Manage recruitment, retention, training, supervision and performance appraisals alongside staff rotas to ensure staffing meet service requirements.
- Ensure the maintenance of accurate and up to date documentation in relation to supported people.
- Liaise effectively with families, health and social care professionals, and all other stakeholders.
- Coordinate comprehensive support for individuals.
- Engage with quality assurance processes to ensure consistent high standards of safety, dignity, personalised support.
- Lead initiatives for continuous improvement in service delivery and team development.
Personal Qualities:
- Proven experience in Management and Leadership of Health or Social care services.
- Sound working knowledge of regulatory requirements and national care standards.
- Ability to lead by example whilst promoting a culture of excellence in person centred care.
This role is ideal for a compassionate, committed professional eager to lead a dedicated team in providing exceptional care. The post requires in person working from our office at 5, Hill Street, Dingwall, IV15 9JP. The post requires a full UK driving licence and access to a car.
Locations
Service Manager/Registered Manager in Dingwall, Highland employer: Home Care (Scotland) Ltd
Join our family-run Care at Home service in the stunning central Highlands of Scotland, where we prioritise compassionate leadership and high-quality care. We offer a supportive work culture that fosters professional growth through continuous training and development opportunities, ensuring you can lead your team to excellence while making a meaningful impact in the community. With a commitment to compliance and quality improvement, you'll thrive in an environment that values your expertise and dedication to person-centred care.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager/Registered Manager in Dingwall, Highland
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the hunt for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the Regulation of Care Act and the National Care Standards. We want you to be able to showcase your expertise and how it aligns with the values of the company you're applying to.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your leadership experience and how you've improved service delivery in the past. This will help you articulate your thoughts clearly when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager/Registered Manager in Dingwall, Highland
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your leadership experience in health or social care. We want to see how you've led teams and delivered high-quality care, so share specific examples that demonstrate your ability to manage and inspire others.
Know Your Regulations:Since this role requires a solid understanding of the Regulation of Care Act, it’s crucial to mention your knowledge of relevant legislation in your application. We’re looking for candidates who can ensure compliance and maintain high standards, so don’t hold back on showcasing your expertise!
Personalise Your Care Plans:Make sure to discuss your experience with developing and reviewing personalised care plans. We value a candidate who understands the importance of tailored support, so include any relevant experiences that illustrate your commitment to person-centred care.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Home Care (Scotland) Ltd
✨Know Your Regulations
Make sure you brush up on the Regulation of Care Act and its associated powers. Being able to discuss how these regulations impact service delivery will show that you’re not just familiar with the rules, but that you can apply them in practice.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you set clear objectives, conducted appraisals, or implemented improvement plans. This will demonstrate your ability to lead by example and promote a culture of excellence.
✨Engage with Quality Assurance
Be ready to talk about your experience with quality assurance processes. Discuss how you’ve previously ensured high standards of care and safety, and how you’ve engaged your team in continuous improvement initiatives. This shows your commitment to delivering exceptional care.
✨Connect with Stakeholders
Think about how you’ve liaised with families, health professionals, and other stakeholders in your previous roles. Prepare to share specific examples of how you’ve coordinated support for individuals and maintained effective communication. This will highlight your collaborative approach to care management.