Registered Service Manager in Dingwall

An opportunity has arisen for an experienced, dedicated and compassionate Leader to take on the role of Registered Service Manager within an established, family run Care at Home service within the beautiful central Highlands of Scotland. The successful candidate will have a proven track record in leading a team to deliver consistent high quality care that complies with our internal policies, the National Care Standards and other relevant Quality Frameworks. In addition, you will be responsible for evidencing reviewing and continually improving the quality of the service by means of internal audit and improvement plans. To ensure you will do so, you will have an in-depth working knowledge of the Regulation of Care Act and its associated powers.

The successful candidate will have experience of managing a team in Social Care or Health Care and be able to demonstrate clear knowledge and understanding of the key principles of Leadership. You will provide strong line management to your team through setting clear objectives and outcomes, as well as regular review and appraisal with a development focus. You will work collaboratively with our commissioners at NHS Highland and other stakeholders and report to the Operations Manager. The successful candidate will have a recognised professional qualification in Health, Social Work or a related field equivalent to SCQF level 9 as well as a Leadership and Management qualification equivalent to SCQF level 10.

Overview

The overall purpose of the job is to manage and lead the service in the delivery of high quality, consistent care at home.

Duties of Registered Service Manager

• Develop, implement and review personalised care plans.
• Ensure compliance with all relevant legislation, policies, and standards relevant to supporting people in their own homes.
• Manage recruitment, retention, training, supervision and performance appraisals alongside staff rotas to ensure staffing meet service requirements.
• Ensure the maintenance of accurate and up to date documentation in relation to supported people.
• Liaise effectively with families, health and social care professionals, and all other stakeholders.
• Coordinate comprehensive support for individuals.
• Engage with quality assurance processes to ensure consistent high standards of safety, dignity, personalised support.
• Lead initiatives for continuous improvement in service delivery and team development.

Personal Qualities

• Proven experience in Management and Leadership of Health or Social care services.
• Excellent organisational skills with the ability to manage multiple priorities effectively.
• Sound working knowledge of regulatory requirements and national care standards.
• Ability to lead by example whilst promoting a culture of excellence in person centred care.

This role is ideal for a compassionate, committed professional eager to lead a dedicated team in providing exceptional care.

Qualifications

• Professional qualification in Health, Social Work or a related field equivalent to SCQF level 9.
• Leadership and Management qualification equivalent to SCQF level 10.

The post requires in person working from our office at 5, Hill Street, Dingwall, IV15 9JP. The post requires a full UK driving licence and access to a car.

To apply for Registered Service Manager

Please click the apply link. The successful candidate for this post will be required to provide proof of right to work in the UK and will also be subject to a PVG check through Disclosure Scotland. Enquiries to Carolanne Mainland, Operations Manager.