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For Companies At a Glance
- Tasks: Be the friendly face of Home Bargains, delivering top-notch customer service and maintaining store standards.
- Company: Join Home Bargains, a family-run discount retailer with over 600 stores across the UK.
- Benefits: Enjoy 28 days annual leave, 10% store discount, and access to exclusive employee perks.
- Why this job: Become part of a dynamic team that values your contributions and fosters a welcoming atmosphere.
- Qualifications: Experience in retail and customer service is preferred; be hardworking, reliable, and professional.
- Other info: Apply early due to high demand; we’re expanding rapidly with exciting growth opportunities!
At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you\’ll be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains!
We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day.
Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience making you an indispensable part of the Home Bargains community, where every task matters.
Welcome to the heart of Home Bargains – where being a Store Team Member means more than just stocking shelves. It\’s about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the \’can-do\’ spirit that defines our community.
Package
Salary & Hours
- £12.21 per hour (18-20), £12.50 per hour (21+).
- Available contracted hours 16 per week 5am-9am
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Customer Service Extraordinaire – As a dedicated Team Member, you\’ll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
- Embrace Your Inner Hero – As a team player, you\’ll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
- Versatility in Action – Being a Team Member here is like wearing multiple hats. You\’ll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it\’s the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.
Minimum Criteria To Apply
- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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team member employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land team member
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service approach. Understanding their commitment to creating an exceptional shopping experience will help you align your responses during any interviews or discussions.
✨Tip Number 2
Showcase your enthusiasm for retail and customer service in your interactions. Whether it's during a phone call or in-person meeting, let your passion for helping customers shine through, as this is a key trait they look for in team members.
✨Tip Number 3
Prepare to discuss your previous retail experiences, especially those involving cash handling and stock replenishment. Be ready to share specific examples of how you've contributed to a positive shopping environment in the past.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Team Member, giving you an edge in your application process.
We think you need these skills to ace team member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Home Bargains is looking for in a Team Member. Highlight your customer service skills and any relevant retail experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service and retail. Use specific examples that demonstrate your ability to handle cash transactions, stock replenishment, and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how you embody the 'can-do' spirit and your commitment to creating an exceptional shopping experience for customers.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key in a retail environment.
How to prepare for a job interview at Home Bargains
✨Show Your Customer Service Skills
As a Team Member, you'll be the face of Home Bargains, so it's crucial to demonstrate your understanding of excellent customer service. Prepare examples from your past experiences where you went above and beyond for customers, showcasing your enthusiasm and ability to create a welcoming atmosphere.
✨Emphasise Teamwork
Home Bargains values collaboration, so highlight your ability to work well in a team. Share instances where you've supported colleagues or contributed to a positive team environment, as this will show that you're ready to embrace your role as a vital part of their community.
✨Be Ready for Versatility
The role requires adaptability, so be prepared to discuss your experience in various retail tasks, such as cash handling and stock replenishment. Mention any previous roles where you had to wear multiple hats, as this will demonstrate your versatility and readiness for the dynamic nature of the job.
✨Research Home Bargains
Familiarise yourself with Home Bargains' values, mission, and recent developments. Showing that you understand the company and its commitment to providing exceptional shopping experiences will impress the interviewers and reflect your genuine interest in becoming part of their team.
