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For Companies At a Glance
- Tasks: Lead and support your team to deliver exceptional customer service and achieve store targets.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer with over 600 stores across the UK.
- Benefits: Enjoy 28 days annual leave, a contributory pension scheme, and a 10% store discount.
- Why this job: Be part of a dynamic retail community with clear career progression and personal development opportunities.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments is essential.
- Other info: Join us as we expand to 1,000 locations, opening nearly one new store every weekend!
The predicted salary is between 25800 - 36300 £ per year.
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Introduction
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.
Job Overview
- Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
- Experience supervising others in a fast-moving retail or hospitality environment
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Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service philosophy. Understanding what makes their retail experience unique will help you align your leadership style with their expectations.
✨Tip Number 2
Showcase your experience in fast-paced environments during any discussions or interviews. Be ready to share specific examples of how you've successfully led teams and improved customer satisfaction in previous roles.
✨Tip Number 3
Network with current or former employees of Home Bargains if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Team Leader.
✨Tip Number 4
Prepare to discuss how you would drive store success by setting performance goals. Think about strategies you could implement to motivate your team and enhance customer experiences.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at Home Bargains. Highlight your relevant experience in retail management and how it aligns with their expectations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Team Leader position. Emphasise your supervisory experience, customer focus, and ability to drive store success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and leadership. Use specific examples from your past experiences to demonstrate how you can contribute to the success of Home Bargains.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Home Bargains
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to guide and develop others. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved performance. This will show the interviewers that you can effectively manage and motivate your colleagues.
✨Emphasise Customer Satisfaction
Home Bargains prioritises customer experience, so be ready to discuss how you've previously ensured high levels of customer satisfaction. Share specific instances where you identified customer needs and implemented solutions to enhance their shopping experience.
✨Understand Store Performance Metrics
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you have contributed to achieving targets in previous roles, and express your understanding of how these metrics impact overall store success.
✨Communicate Effectively
Effective communication is vital in a leadership role. Practice articulating your thoughts clearly and confidently. During the interview, listen actively and respond thoughtfully to questions, demonstrating your ability to engage with both customers and team members.
