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For Companies At a Glance
- Tasks: Lead and support your team to deliver exceptional customer experiences and achieve store targets.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer with over 600 stores across the UK.
- Benefits: Enjoy 28 days annual leave, a contributory pension scheme, and exclusive employee discounts.
- Why this job: Be part of a dynamic retail community with clear career progression and personal development opportunities.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments is essential.
- Other info: Join us as we expand towards 1,000 stores, opening nearly one new location every weekend!
The predicted salary is between 26000 - 36000 £ per year.
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.
Package
Salary & Hours: £30,887 FTE
44 hours per week
Employee Benefits
Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
Contributable company pension scheme
ნილ 10% store discount at all our retail stores
Death in Service Benefit
Long service recognition scheme
Access to our in-house training programmes delivered face-to-face and through our online learning platforms
MyHB colleague benefits platform with access to:
Discounts UK wide on retail, leisure, hospitality venues
Employee Assistance Programme with 24/7 confidential counselling and advice line
Low cost voluntary insured health cash plans and cancer cover
Job Overview
Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high.DBAn store standards our customers expect.
Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities toTimed the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Minimum Criteria To Apply
Experience supervising others in a fast-moving retail or hospitality environment
Demonstrate the following competencies:
Prioritise and organise work
Customer focus
Communicate effectively
Direct and supervise work
About The CompanyTJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service philosophy. Understanding what makes them unique will help you align your leadership style with their expectations, showcasing your commitment to their mission during the interview.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your ability to lead a team in a fast-paced environment. Highlight specific situations where you successfully motivated your team or improved customer satisfaction, as these are key aspects of the Team Leader role.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current industry practices will not only impress your interviewers but also show that you are proactive and ready to implement innovative ideas at Home Bargains.
✨Tip Number 4
Network with current or former employees of Home Bargains if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and questions during the interview process.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your ability to lead teams, prioritise customer satisfaction, and achieve performance targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and leadership. Mention specific examples of how you've successfully guided teams in the past and how you can contribute to Home Bargains' success.
Highlight Relevant Skills: In your application, clearly outline your competencies such as effective communication, organisation, and customer focus. Use bullet points to make these skills stand out.
Show Enthusiasm for the Company: Demonstrate your knowledge about Home Bargains and its values in your application. Express your excitement about the opportunity to be part of a rapidly growing company and how you align with their mission.
How to prepare for a job interview at Home Bargains
✨Showcase Your Leadership Skills
As a Team Leader, your ability to guide and develop others is crucial. Prepare examples of how you've successfully led a team in the past, focusing on your communication and organisational skills.
✨Emphasise Customer Satisfaction
Home Bargains prioritises customer experience, so be ready to discuss how you have previously ensured high levels of customer satisfaction. Share specific instances where you went above and beyond to meet customer needs.
✨Understand Store Performance Metrics
Familiarise yourself with key performance indicators relevant to retail management. Be prepared to discuss how you would drive store success by achieving targets and maintaining high store standards.
✨Demonstrate Adaptability
In a fast-paced retail environment, adaptability is key. Share examples of how you've successfully navigated change or handled unexpected challenges in previous roles, showcasing your problem-solving abilities.
