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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store performance targets.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer with over 600 stores.
- Benefits: Enjoy competitive salary, generous annual leave, and exclusive employee discounts.
- Why this job: Be part of a thriving retail community and make a real impact on customer satisfaction.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments.
- Other info: Clear career progression opportunities and access to in-house training programmes.
The predicted salary is between 30000 - 36000 £ per year.
Overview
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.
Salary & Hours
- £30,887 FTE
- 44 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Minimum Criteria To Apply
- Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company! Research Home Bargains and understand their values, culture, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and might even refer you for the Team Leader role, giving you a leg up in the application process.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think about your past experiences and how they align with the responsibilities of a Store Team Leader. We want you to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Home Bargains family. Let’s get you on board!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see how excited you are about leading a team and providing top-notch customer service. Share specific examples of your past experiences that highlight your passion.
Tailor Your Application: Make sure to customise your application to fit the Team Leader role at Home Bargains. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us you’ve done your homework and are genuinely interested.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on your relevant experience and achievements. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Home Bargains
✨Know Your Retail Stuff
Before the interview, brush up on your knowledge of retail management and customer service. Understand Home Bargains' values and how they prioritise customer satisfaction. This will help you demonstrate that you're not just a fit for the role, but also aligned with the company's mission.
✨Showcase Your Leadership Skills
Be ready to share specific examples of how you've successfully led a team in a fast-paced environment. Think about times when you motivated your colleagues or improved store performance. This will show that you have the experience and skills needed to guide others effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like dealing with an unhappy customer or managing a busy shift. Practise your responses to these scenarios so you can showcase your problem-solving skills and customer focus during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
