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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store performance goals.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer with over 600 stores.
- Benefits: Enjoy competitive salary, generous annual leave, and exclusive employee discounts.
- Why this job: Be part of a thriving retail community and make a real impact on customer satisfaction.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments.
- Other info: Clear career progression opportunities and access to in-house training programmes.
The predicted salary is between 30000 - 35000 £ per year.
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.
Package
Salary & Hours
- £30,887 FTE
- 44 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Minimum Criteria To Apply
- Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know the company! Before your interview, dive into Home Bargains' values and culture. This way, you can show how your leadership style aligns with their mission and how you can contribute to their success.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in retail management can help drive store success and enhance customer satisfaction.
✨Tip Number 3
Show your passion! During the interview, let your enthusiasm for retail shine through. Talk about your previous experiences leading teams and how you prioritise customer service – it’s what Home Bargains is all about!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the Team Leader position at Home Bargains.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see how excited you are about leading a team and providing top-notch customer service. Share specific examples of your past experiences that highlight your passion for the industry.
Tailor Your Application: Make sure to customise your application to fit the Team Leader role at Home Bargains. Use keywords from the job description and demonstrate how your skills align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Highlight your key achievements and competencies that match the role, making it easy for us to see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it makes the whole process smoother for both you and us!
How to prepare for a job interview at Home Bargains
✨Know the Company Inside Out
Before your interview, take some time to research Home Bargains. Understand their values, mission, and what sets them apart in the retail world. This knowledge will not only impress your interviewers but also help you align your answers with the company's goals.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to guide and develop others. Prepare specific examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prioritise Customer Satisfaction
Since customer satisfaction is key for Home Bargains, be ready to discuss how you've previously ensured excellent service in a fast-paced environment. Think of scenarios where you went above and beyond for customers and how you communicated these priorities to your team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the store's performance targets, team dynamics, and opportunities for personal development. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
