Team Leader

Team Leader

Portlethen Full-Time 25800 - 36300 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and achieve store performance targets.
  • Company: Join Home Bargains, a rapidly growing family-run discount retailer.
  • Benefits: Enjoy 28 days annual leave, store discounts, and a contributory pension scheme.
  • Why this job: Be part of a dynamic retail environment with clear career progression opportunities.
  • Qualifications: Experience in supervising teams in fast-paced retail or hospitality settings.
  • Other info: Join a thriving community with plans for rapid expansion across the UK.

The predicted salary is between 25800 - 36300 £ per year.

Overview

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Package

Salary & Hours

  • £30,887 FTE
  • 44 hours per week

Employee Benefits

  • Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
  • Contributable company pension scheme
  • 10% store discount at all our retail stores
  • Death in Service Benefit
  • Long service recognition scheme
  • Access to our in-house training programmes delivered face-to-face and through our online learning platforms
  • MyHB colleague benefits platform with access to:
    • Discounts UK wide on retail, leisure, hospitality venues
    • Employee Assistance Programme with 24/7 confidential counselling and advice line
    • Low cost voluntary insured health cash plans and cancer cover

Job Overview

  • Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
  • Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
  • Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Minimum Criteria To Apply

  • Experience supervising others in a fast-moving retail or hospitality environment
  • Demonstrate the following competencies:
    • Prioritise and organise work
    • Customer focus
    • Communicate effectively
    • Direct and supervise work

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.

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Team Leader employer: Home Bargains

Home Bargains is an exceptional employer that prioritises employee growth and development within a vibrant retail environment. With a clear path for career progression, comprehensive benefits including generous annual leave, and a supportive work culture, team leaders play a crucial role in shaping customer experiences while enjoying a rewarding career. Join us in our mission to deliver outstanding service and be part of a rapidly expanding family-run business that values its employees and their contributions.
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Contact Detail:

Home Bargains Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Network like a pro! Reach out to current or former employees at Home Bargains on LinkedIn. A friendly chat can give us insider info about the company culture and what they really look for in a Team Leader.

✨Tip Number 2

Prepare for the interview by practising common questions. Think about how your experience supervising others in retail aligns with their needs. We want to show them you’re the perfect fit for driving store success!

✨Tip Number 3

Dress the part! When you go for that interview, make sure you look smart and professional. First impressions matter, and we want to show them you take the role seriously right from the start.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds. Plus, it shows we’re genuinely interested in the position and ready to prioritise customer satisfaction.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Customer Service Orientation
Communication Skills
Organisational Skills
Performance Management
Training and Development
Problem-Solving Skills
Retail Knowledge
Adaptability
Collaboration
Time Management

Some tips for your application 🫡

Show Your Leadership Skills: When writing your application, make sure to highlight your experience in supervising others. We want to see how you've guided teams in fast-paced environments and what strategies you used to keep everyone motivated and on track.

Customer Focus is Key: Don’t forget to emphasise your commitment to customer satisfaction. Share examples of how you've prioritised customer needs in previous roles, as this aligns perfectly with our mission at Home Bargains.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without unnecessary fluff. This will help us see your potential as a Team Leader.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Home Bargains

✨Know Your Retail Stuff

Before the interview, brush up on your knowledge of retail management and Home Bargains specifically. Understand their values, customer service approach, and what makes them stand out in the market. This will show that you're genuinely interested and ready to contribute.

✨Showcase Your Leadership Skills

As a Team Leader, you'll need to demonstrate your ability to guide and develop a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Be ready to discuss how you prioritise customer satisfaction while managing your team.

✨Practice Effective Communication

Communication is key in retail management. During the interview, practice clear and concise communication. Think about how you would explain complex ideas simply, as you’ll need to do this with your team. Consider role-playing common scenarios to build your confidence.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Home Bargains. This not only shows your interest but also helps you gauge if the company is the right fit for you.

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