Team Leader

Team Leader

Tain Full-Time 30887 - 34600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver exceptional customer service and achieve store performance goals.
  • Company: Join Home Bargains, a rapidly growing family-run discount retailer.
  • Benefits: Enjoy 28 days annual leave, store discounts, and access to training programmes.
  • Why this job: Be part of a dynamic retail environment with clear career progression opportunities.
  • Qualifications: Experience in supervising teams in fast-paced retail or hospitality settings.
  • Other info: Join us as we expand to 1,000 stores and serve millions of customers weekly.

The predicted salary is between 30887 - 34600 £ per year.

Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.

As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.

Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.

Package

Salary & Hours

  • £30,887 FTE
  • 26.4 hours over 3 days.

Employee Benefits

  • Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
  • Contributable company pension scheme
  • 10% store discount at all our retail stores
  • Death in Service Benefit
  • Long service recognition scheme
  • Access to our in-house training programmes delivered face-to-face and through our online learning platforms
  • MyHB colleague benefits platform with access to:
    • Discounts UK wide on retail, leisure, hospitality venues
    • Employee Assistance Programme with 24/7 confidential counselling and advice line
    • Low cost voluntary insured health cash plans and cancer cover

Job Overview

  • Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
  • Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
  • Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.

Minimum Criteria To Apply

  • Experience supervising others in a fast-moving retail or hospitality environment
  • Demonstrate the following competencies:
    • Prioritise and organise work
    • Customer focus
    • Communicate effectively
    • Direct and supervise work

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.

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Team Leader employer: Home Bargains

At Home Bargains, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters teamwork and personal growth. As a Store Team Leader, you will benefit from a clear career progression path, generous employee benefits including a contributory pension scheme and extensive annual leave, and the opportunity to make a real impact in our rapidly expanding retail community. Join us in Liverpool and be part of a family-run business that values its employees and prioritises customer satisfaction.
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Contact Detail:

Home Bargains Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Get to know the company! Research Home Bargains and understand their values, culture, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn or at local events. They can provide insider tips and might even put in a good word for you when you apply through our website.

✨Tip Number 3

Prepare for the interview by practising common questions related to leadership and customer service. Think about your past experiences and how they align with the role of a Team Leader at Home Bargains.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Team Leader

Leadership Skills
Team Management
Customer Service Orientation
Communication Skills
Performance Management
Organisational Skills
Problem-Solving Skills
Training and Development
Retail Operations Knowledge
Collaboration Skills
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for retail shine through! We want to see that you’re excited about the opportunity to lead a team and create an amazing shopping experience for our customers.

Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your experience in supervising others and any achievements in customer satisfaction. We love seeing how you've made a difference in previous roles!

Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us what you can do in a simple way!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join the Home Bargains family!

How to prepare for a job interview at Home Bargains

✨Know Your Retail Stuff

Before the interview, brush up on your knowledge of retail management and customer service. Understand Home Bargains' values and how they prioritise customer satisfaction. This will help you demonstrate that you're not just a fit for the role, but also aligned with the company's mission.

✨Showcase Your Leadership Skills

Be ready to share specific examples of how you've successfully led a team in a fast-paced environment. Think about times when you motivated your colleagues or improved store performance. This will show that you have the experience and skills needed to guide others effectively.

✨Prepare for Scenario Questions

Expect questions that ask how you would handle certain situations, like dealing with an unhappy customer or managing a busy shift. Practise your responses to these scenarios so you can showcase your problem-solving skills and customer focus during the interview.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.

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