At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store performance goals.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer with over 600 stores.
- Benefits: Enjoy competitive salary, generous annual leave, and exclusive employee discounts.
- Why this job: Be part of a thriving retail community and make a real impact on customer satisfaction.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments.
- Other info: Clear career progression opportunities in a supportive and collaborative environment.
The predicted salary is between 30000 - 36000 £ per year.
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.
Package
- Salary & Hours: £30,887 FTE
- 44 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
ნილ
Job Overview
- Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high.DBAn store standards our customers expect.
- Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities toTimed the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Minimum Criteria To Apply
- Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
#J-18808-Ljbffr
Team leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team leader
✨Tip Number 1
Get to know the company! Before your interview, dive into Home Bargains' values and culture. This way, you can show how your leadership style aligns with their mission and how you can contribute to their success.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience in retail management can help drive store success and enhance customer satisfaction.
✨Tip Number 3
Show your passion! During the interview, share specific examples of how you've motivated teams in the past. Highlight your ability to prioritise customer needs and how you’ve contributed to a positive store environment.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you top of mind!
We think you need these skills to ace Team leader
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for retail shine through! We want to see how excited you are about leading a team and providing top-notch customer service. Share your experiences that highlight your passion for the industry.
Tailor Your CV: Make sure your CV is tailored to the Team Leader role. Highlight your supervisory experience and any achievements in previous roles that demonstrate your ability to drive store success. We love seeing how you've made a difference in past positions!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our Home Bargains family!
How to prepare for a job interview at Home Bargains
✨Know Your Store
Before the interview, take some time to familiarise yourself with Home Bargains. Visit a few stores, observe the layout, and note how staff interact with customers. This will help you speak confidently about how you can contribute to maintaining high store standards.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team in a fast-paced environment. Highlight how you prioritised tasks, communicated effectively, and ensured customer satisfaction. This will demonstrate your capability to guide colleagues and drive store success.
✨Understand Customer Needs
Think about what exceptional customer service means to you and how it applies to the retail environment. Be ready to discuss strategies for identifying customer needs and how you would communicate these priorities to your team to enhance their performance.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the store's performance goals, training programmes, or career progression opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.