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- Tasks: Lead and train your team to deliver exceptional customer service and achieve store goals.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer with over 600 stores across the UK.
- Benefits: Enjoy 28 days annual leave, a contributory pension scheme, and a 10% store discount.
- Why this job: Be part of a dynamic retail environment with clear career progression and personal development opportunities.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality settings is essential.
- Other info: Join us as we expand towards 1,000 locations, opening nearly one new store every weekend!
The predicted salary is between 22000 - 31000 £ per year.
- Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- £30,887 FTE
- 44 hours per week
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
+ Prioritise and organise work + Customer focus + Communicate effectively + Direct and supervise work
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community. As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised., TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story. Package Salary & Hours
Employee Benefits
+ Discounts UK wide on retail, leisure, hospitality venues + Employee Assistance Programme with 24/7 confidential counselling and advice line + Low cost voluntary insured health cash plans and cancer cover
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Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service philosophy. Understanding what the company stands for will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in fast-paced retail or hospitality environments during any informal discussions or networking opportunities. This will demonstrate your ability to thrive under pressure and lead a team effectively.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles. Real-life stories can make a strong impression and showcase your leadership skills.
✨Tip Number 4
Engage with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach during the interview process.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or hospitality, especially any supervisory roles. Emphasise your ability to lead teams, prioritise customer satisfaction, and achieve performance goals.
Craft a Compelling Cover Letter: In your cover letter, express your passion for retail management and how your leadership style aligns with Home Bargains' values. Mention specific examples of how you've successfully managed teams and improved customer service in previous roles.
Showcase Relevant Skills: Clearly demonstrate your competencies such as effective communication, organisation, and customer focus. Use bullet points to make these skills stand out and relate them directly to the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a leadership role.
How to prepare for a job interview at Home Bargains
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to guide and develop others. Share specific examples from your past experiences where you successfully supervised a team, highlighting how you motivated them to achieve their goals.
✨Emphasise Customer Satisfaction
Make sure to discuss your approach to prioritising customer needs. Prepare to share instances where you identified service gaps and how you communicated these to your team, ensuring everyone contributed to an outstanding customer experience.
✨Understand Store Performance Metrics
Familiarise yourself with key performance indicators relevant to retail management. Be ready to discuss how you have previously supported daily performance goals and contributed to achieving targets in a fast-paced environment.
✨Communicate Effectively
Effective communication is vital in this role. Practice articulating your thoughts clearly and confidently. Consider how you can convey complex information simply, ensuring your team understands their roles and responsibilities.
