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For Companies At a Glance
- Tasks: Lead and train your team to deliver top-notch customer service and store standards.
- Company: Join a dynamic retail environment focused on customer satisfaction and team success.
- Benefits: Enjoy 28 days annual leave, store discounts, and access to training programmes.
- Why this job: Be part of a supportive culture that values your growth and contributions.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality settings is essential.
- Other info: Opportunities for long service recognition and a contributory pension scheme.
The predicted salary is between 28800 - 43200 £ per year.
Role Responsibilities
- Guide Our Colleagues – Collaborate with the store management team to ensure your team is well-trained, informed, and capable of delivering high store standards expected by customers.
- Prioritise Customer Satisfaction – Work closely with management colleagues to identify customer service needs, communicate these priorities to the team, and ensure all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success – Support the execution of daily performance goals and play a key role in achieving targets and maintaining store presentation.
Experience: Supervising others in a fast-moving retail or hospitality environment.
Competencies: Prioritise and organise work, customer focus, effective communication, and directing and supervising work.
Benefits
- Full-time employees receive 28 days of annual leave (including bank holidays), increasing to 33 days after 5 years of service. Part-time or alternative arrangements are pro-rated.
- Contributable company pension scheme.
- 10% store discount at all retail stores.
- Death in Service Benefit.
- Long service recognition scheme.
- Access to in-house training programmes, both face-to-face and online.
- MyHB colleague benefits platform offering:
- UK-wide discounts on retail, leisure, and hospitality venues.
- Employee Assistance Programme with 24/7 confidential counselling and advice.
- Low-cost voluntary health cash plans and cancer cover.
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Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the store's values and customer service standards. Understanding what the company prioritises will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples from your past experience where you've successfully led a team in a fast-paced environment. Highlighting specific achievements can demonstrate your capability to drive store success.
✨Tip Number 3
Showcase your communication skills by engaging with current employees or management if possible. This can provide insights into the team dynamics and expectations, which you can reference in your conversations.
✨Tip Number 4
Research common challenges faced in retail management and think about how you would address them. Being prepared to discuss solutions shows your proactive approach and readiness for the role.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and competencies required for the Team Leader position. Tailor your application to highlight relevant experiences that demonstrate your ability to guide colleagues, prioritise customer satisfaction, and drive store success.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in supervising others within a fast-paced retail or hospitality environment. Provide specific examples of how you've successfully managed teams and contributed to achieving performance goals.
Showcase Your Skills: Make sure to showcase your skills in prioritising and organising work, effective communication, and directing and supervising tasks. Use bullet points to clearly outline these competencies in your application, making it easy for the hiring team to see your qualifications.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also connects your personal values with the company's commitment to customer satisfaction and team collaboration. Be sure to mention how you can contribute to maintaining high store standards and a welcoming environment.
How to prepare for a job interview at Home Bargains
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to guide and motivate a team. Prepare examples from your past experiences where you successfully led a team, highlighting how you trained and supported your colleagues to achieve high standards.
✨Emphasise Customer Satisfaction
Since prioritising customer satisfaction is key in this role, be ready to discuss how you've previously identified customer needs and ensured your team delivered outstanding service. Share specific instances where your actions directly improved customer experiences.
✨Discuss Performance Goals
Familiarise yourself with the store's performance metrics and be prepared to talk about how you can contribute to achieving these goals. Mention any relevant experience you have in driving success in a retail or hospitality environment.
✨Prepare Questions for the Interviewers
Engage your interviewers by preparing thoughtful questions about the company's culture, team dynamics, and expectations for the Team Leader role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
