At a Glance
- Tasks: Lead and train your team to deliver top-notch customer service and store standards.
- Company: Join Home Bargains, a fast-growing family-run retailer with over 600 stores across the UK.
- Benefits: Enjoy 28 days annual leave, a pension scheme, and exclusive employee discounts.
- Why this job: Be part of a dynamic team, drive store success, and develop your leadership skills.
- Qualifications: Experience in supervising in retail or hospitality is essential; strong communication skills are a must.
- Other info: Clear career progression opportunities as we expand towards 1,000 stores.
The predicted salary is between 24800 - 43300 £ per year.
Key Responsibilities
- Guide Our Colleagues: Collaborate with the store management team to ensure your team is well-trained, informed, and capable of delivering high store standards to our customers.
- Prioritise Customer Satisfaction: Work closely with management colleagues to identify customer service needs, communicate these priorities to the team, and ensure all members contribute to outstanding service and a safe, welcoming store environment.
- Drive Store Success: Support the execution of daily performance goals and play a key role in achieving targets and maintaining store presentation.
- Experience: Supervising others in a fast-moving retail or hospitality environment.
- Competencies: Prioritise and organise work, customer focus, effective communication, and directing and supervising work.
About Us
Welcome to Home Bargains, where exciting opportunities await in our dynamic retail management environment. As a rapidly growing company, we offer opportunities for passionate individuals to lead our teams to success and be part of our thriving retail community. As a Store Team Leader, you play a crucial role in providing an exceptional retail experience while achieving performance targets. Your leadership ensures smooth store operations, colleague development, and prioritisation of customer satisfaction.
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer with over 600 stores across the UK, serving more than 5 million customers weekly. We are expanding rapidly, planning to reach 1,000 stores, opening nearly one new store every weekend. Our management structure offers clear career progression and personal development opportunities. Join us and be part of our continued success story.
Package & Hours
- £30,887 FTE
- 44 hours per week
Employee Benefits
- 28 days of annual leave (including bank holidays), increasing to 33 days after 5 years of service (pro-rated for part-time roles)
- Contributable company pension scheme
- 10% store discount
- Death in Service Benefit
- Long service recognition
- Access to in-house training and online learning platforms
- MyHB colleague benefits platform, offering discounts, Employee Assistance Programme, and health cash plans
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Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service philosophy. Understanding what the company stands for will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Highlight your experience in supervising teams in fast-paced environments during your interactions. Be ready to share specific examples of how you've successfully led teams to achieve performance goals and maintain high standards.
✨Tip Number 3
Prepare to discuss your approach to training and developing team members. Emphasising your commitment to colleague development will resonate well with the management team, as they value strong leadership that fosters growth.
✨Tip Number 4
Network with current or former employees of Home Bargains if possible. Gaining insights into the company culture and expectations can give you an edge in interviews and help you tailor your responses effectively.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Team Leader position at Home Bargains. Understand the key responsibilities and required competencies, such as customer focus and effective communication.
Tailor Your CV: Customise your CV to highlight relevant experience in supervising teams within a fast-paced retail or hospitality environment. Emphasise your ability to prioritise work and drive store success, aligning your skills with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail management and your commitment to customer satisfaction. Use specific examples from your past experiences to demonstrate how you can lead a team effectively and contribute to the store's success.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a leadership role.
How to prepare for a job interview at Home Bargains
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to guide and motivate a team. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.
✨Emphasise Customer Focus
Highlight your commitment to customer satisfaction during the interview. Be ready to discuss how you've previously identified customer needs and ensured your team delivered exceptional service in a retail or hospitality setting.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about situations where you had to prioritise tasks or manage a busy environment, and be prepared to explain your thought process.
✨Research Home Bargains
Familiarise yourself with Home Bargains' values, mission, and recent developments. Showing that you understand the company and its goals will demonstrate your genuine interest in the role and help you align your answers with their expectations.