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- Tasks: Lead and train your team to deliver top-notch customer service in a vibrant retail environment.
- Company: Join Home Bargains, a rapidly growing company with exciting opportunities in retail management.
- Benefits: Enjoy 28 days annual leave, a contributable pension scheme, and exclusive employee discounts.
- Why this job: Be part of a dynamic team, achieve performance targets, and develop your leadership skills.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality settings is essential.
- Other info: This role offers clear career progression and personal development opportunities.
The predicted salary is between 25800 - 36300 £ per year.
Guide Our Colleagues – Collaborate with the store management team to ensure your team is well-trained, informed, and capable of delivering the high standards our customers expect.
Prioritise Customer Satisfaction – Work closely with your management colleagues to identify customer service needs, communicate these priorities to the team, and ensure all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
Drive Store Success – Support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Experience – Supervising others in a fast-moving retail or hospitality environment.
Competencies – Prioritise and organise work, customer focus, communicate effectively, direct and supervise work.
Welcome to Home Bargains! We offer exciting opportunities in our dynamic retail management environment. As a rapidly growing company, there are always opportunities for passionate individuals to join us, lead teams, and be part of our thriving retail community.
As a Store Team Leader, you are key to providing an exceptional retail experience, achieving store performance targets, guiding and developing colleagues, and prioritising customer satisfaction. Our management structure offers clear career progression and personal development.
Package: £30,887 FTE, 44 hours per week, 6 Months Fixed Term Contract (Maternity Cover).
Employee Benefits
- 28 days annual leave (including bank holidays), increasing to 33 days after 5 years, pro-rated for part-time roles
- Contributable company pension scheme
- 10% store discount
- Death in Service Benefit
- Long service recognition
- Access to training programmes (face-to-face and online)
- MyHB colleague benefits platform: discounts, Employee Assistance Programme, health cash plans, and cancer cover
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Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the core values and customer service standards of Home Bargains. Understanding their approach to customer satisfaction will help you demonstrate your alignment with their goals during any discussions.
✨Tip Number 2
Prepare examples from your previous experience in retail or hospitality where you've successfully led a team or improved customer service. Being able to share specific instances will showcase your leadership skills and ability to drive store success.
✨Tip Number 3
Network with current or former employees of Home Bargains if possible. They can provide insights into the company culture and expectations, which can be invaluable when discussing how you would fit into the team.
✨Tip Number 4
Demonstrate your organisational skills by preparing a plan on how you would prioritise tasks and manage your team effectively. This proactive approach will show that you're ready to take on the responsibilities of a Team Leader.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Team Leader at Home Bargains. Highlight key skills such as customer focus, effective communication, and team supervision in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in retail or hospitality management. Emphasise your supervisory roles and any achievements related to customer satisfaction and team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your leadership abilities. Mention specific examples of how you've successfully led teams and improved customer service in previous roles.
Highlight Your Competencies: In your application, clearly demonstrate your competencies such as prioritising work, effective communication, and the ability to drive store success. Use concrete examples to illustrate these skills.
How to prepare for a job interview at Home Bargains
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to guide and develop others. Share specific examples from your past experiences where you successfully supervised a team, highlighting how you motivated them to achieve their goals.
✨Emphasise Customer Satisfaction
Since prioritising customer satisfaction is key for this role, prepare to discuss how you've previously identified customer needs and ensured your team delivered outstanding service. Use real-life scenarios to illustrate your commitment to creating a welcoming environment.
✨Discuss Performance Goals
Be ready to talk about how you have supported the execution of daily performance goals in previous roles. Mention any strategies you implemented to drive store success and how you contributed to achieving targets and maintaining store presentation.
✨Communicate Effectively
Effective communication is vital in this position. Practice articulating your thoughts clearly and confidently. Consider preparing questions to ask the interviewers about their expectations for the role, which will also show your interest in the company and its values.
