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For Companies At a Glance
- Tasks: Join our team to deliver amazing customer service and assist in our café and bakery.
- Company: Home Bargains is a family-run discount retailer with over 580 stores across the UK.
- Benefits: Enjoy 28 days annual leave, a pension scheme, and a 10% store discount.
- Why this job: Gain valuable skills in retail and hospitality while working in a fun, fast-paced environment.
- Qualifications: Experience in customer service and cash handling is preferred; reliability and professionalism are key.
- Other info: Apply early as we expect high demand for this role!
Our Store Team Members deliver outstanding customer service by greeting customers, assisting with product queries and providing a prompt service with a smile.
Store Team Members based in the Café and/or Bakery will also cover general store duties when required.
Package
Salary & Hours
- £12.21 per hour (18-20), £12.50 per hour (21+).
- Available contracted hours 20 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
Candidates will be hardworking, enjoy working in a retail store and have experience of cash handling, processing deliveries and preferably have experience of working as a barista, in a café or similar.
Successful candidates are provided with on-the-job training and gain essential transferable retail and hospitality skills.
If you are honest and reliable and take pride in what you do then we would love to hear from you!
Main job responsibilities include:
- Adherence to health and safety procedures including food preparation and hygiene
- Maintain equipment including regular deep cleans
- Prepare drinks and food, including hot items
- Practice excellent food hygiene standards including temperature control, storage, product handling and cleaning
- Cash handling and card transactions
- Stock replenishment
Minimum Criteria To Apply
- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment – experience within a similar role is preferable
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.
About The Company
TJ Morris Limited trading as Home Bargains is a privately owned family run discount retailer selling top brands at the lowest possible price on the UK high street.
Having started 45 years ago in Liverpool our customers continue to be at the heart of everything we do and throughout our 580 stores we have over 5 million customers each week.
With plans to increase our store portfolio to 1,000 stores throughout the UK we are a fast-paced retailer opening 50 stores a year (nearly one every weekend) – and we wouldn\’t have it any other way!
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Store Team Member Cafe and Bakery employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member Cafe and Bakery
✨Tip Number 1
Familiarise yourself with the products and services offered in the café and bakery. Knowing the menu inside out will help you answer customer queries confidently and show your enthusiasm for the role.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock scenario. This will help you develop a friendly and professional approach, which is crucial for this position.
✨Tip Number 3
Highlight any previous experience in cash handling or working in a fast-paced environment during your conversations. This will demonstrate your capability to manage transactions efficiently and handle busy periods.
✨Tip Number 4
Show your commitment to health and safety standards by researching best practices in food hygiene. Being knowledgeable about these procedures will set you apart as a responsible candidate.
We think you need these skills to ace Store Team Member Cafe and Bakery
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Store Team Member in the Cafe and Bakery. Tailor your application to highlight relevant experience, especially in customer service and cash handling.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail and hospitality. Emphasise any previous roles that involved customer interaction, cash handling, or food preparation, as these are key for this position.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that make you a great fit, such as your ability to work under pressure, maintain hygiene standards, and provide excellent customer service.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for a Store Team Member.
How to prepare for a job interview at Home Bargains
✨Show Your Customer Service Skills
As a Store Team Member, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle queries and resolve issues with a smile.
✨Demonstrate Your Cash Handling Experience
Since cash handling is a key part of this role, be ready to discuss your previous experience with cash transactions. Mention any specific systems or processes you are familiar with to show your competence.
✨Emphasise Your Teamwork Abilities
Working in a café or bakery requires collaboration with colleagues. Share examples of how you've successfully worked as part of a team in previous roles, focusing on communication and support.
✨Prepare for Health and Safety Questions
Given the importance of health and safety in food preparation, brush up on relevant regulations and best practices. Be ready to discuss how you ensure hygiene and safety standards in your work.
