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For Companies At a Glance
- Tasks: Be the friendly face of Home Bargains, delivering top-notch customer service and maintaining store standards.
- Company: Home Bargains is a family-run discount retailer with over 600 stores across the UK, serving millions weekly.
- Benefits: Enjoy 28 days annual leave, 10% store discount, and access to exclusive employee perks.
- Why this job: Join a dynamic team where your contributions matter and enjoy a vibrant retail atmosphere.
- Qualifications: Experience in customer service and retail, cash handling skills, and a hardworking attitude are essential.
- Other info: Apply early due to high demand; we’re rapidly expanding with exciting growth opportunities!
At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you\’ll be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains!
We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day.
Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience making you an indispensable part of the Home Bargains community, where every task matters.
Welcome to the heart of Home Bargains – where being a Store Team Member means more than just stocking shelves. It\’s about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the \’can-do\’ spirit that defines our community.
Package
Salary & Hours
- £12.21 per hour (18-20), £12.50 per hour (21+).
- Available contracted hours 12 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Customer Service Extraordinaire – As a dedicated Team Member, you\’ll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
- Embrace Your Inner Hero – As a team player, you\’ll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
- Versatility in Action – Being a Team Member here is like wearing multiple hats. You\’ll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it\’s the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.
Minimum Criteria To Apply
- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Store Team Member employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service approach. Understanding their commitment to creating an exceptional shopping experience will help you align your responses during any interviews or conversations with the team.
✨Tip Number 2
Showcase your enthusiasm for retail and customer service in any interactions you have with the company. Whether it's through networking or during the application process, expressing genuine excitement about the role can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your previous retail experiences, especially those involving cash handling and stock replenishment. Be ready to share specific examples of how you've contributed to a positive shopping experience in past roles.
✨Tip Number 4
Consider visiting a Home Bargains store before your application. Observing the store environment and customer interactions can provide valuable insights that you can reference in your discussions, demonstrating your proactive interest in the company.
We think you need these skills to ace Store Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Home Bargains is looking for in a Store Team Member. Highlight your customer service skills and any relevant retail experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service and retail. Use specific examples that demonstrate your ability to handle cash, assist customers, and maintain store standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Home Bargains and how you can contribute to their mission of providing an exceptional shopping experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a Store Team Member.
How to prepare for a job interview at Home Bargains
✨Show Your Customer Service Skills
As a Store Team Member, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to handle queries and resolve issues with a smile.
✨Demonstrate Team Spirit
Home Bargains values teamwork, so be ready to discuss how you work well with others. Share experiences where you've supported colleagues or contributed to a positive team environment.
✨Emphasise Adaptability
The role requires versatility, so mention your ability to handle various tasks, from working on tills to restocking shelves. Provide examples of how you've adapted to different roles or challenges in previous jobs.
✨Prepare for Common Retail Scenarios
Think about common situations you might face in retail, such as dealing with difficult customers or managing busy periods. Prepare responses that showcase your problem-solving skills and calm demeanour under pressure.
