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For Companies At a Glance
- Tasks: Be the friendly face of Home Bargains, delivering top-notch customer service and keeping the store tidy.
- Company: Join a rapidly growing family-run discount retailer with over 600 stores across the UK.
- Benefits: Earn £12.21-£12.50 per hour, enjoy 28 days annual leave, and access exclusive discounts.
- Why this job: Make a real impact in a fun, dynamic team while helping customers find amazing bargains.
- Qualifications: Experience in retail, cash handling, and a passion for customer service.
- Other info: Great career growth opportunities in a fast-paced environment.
Overview
At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you\’ll be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains!
We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day. Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience making you an indispensable part of the Home Bargains community, where every task matters.
Welcome to the heart of Home Bargains – where being a Store Team Member means more than just stocking shelves. It\’s about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the \’can-do\’ spirit that defines our community.
Package
- £12.21 per hour (18-20), £12.50 per hour (21+).
- 20 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Customer Service Extraordinaire – As a dedicated Team Member, you\’ll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
- Embrace Your Inner Hero – As a team player, you\’ll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
- Versatility in Action – Being a Team Member here is like wearing multiple hats. You\’ll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it\’s the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.
Minimum Criteria To Apply
- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Store Team Member employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Bargains. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their community.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of Home Bargains, think of scenarios where you might help customers. Role-play with a friend or family member to get comfortable with answering questions and providing assistance.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look presentable and professional. A smart appearance shows that you take the opportunity seriously and are ready to represent the Home Bargains brand.
✨Tip Number 4
Apply through our website! We recommend submitting your application early, as spots fill up fast. Plus, applying directly through our site gives you the best chance to showcase your skills and enthusiasm for the role.
We think you need these skills to ace Store Team Member
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you’ve gone above and beyond to help customers in the past. Share specific examples that showcase your friendly and helpful nature!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the qualities we’re looking for in a Store Team Member. Mention your adaptability and teamwork skills, as these are key to our success.
Be Professional and Polite: Remember, first impressions count! Keep your application professional and polite. Use clear language and check for any spelling or grammar mistakes. We appreciate attention to detail, so make sure your application shines!
Apply Early!: Due to the expected high volume of applications, we recommend getting your application in as soon as possible. Don’t wait until the last minute – apply through our website today and secure your chance to join our amazing team!
How to prepare for a job interview at Home Bargains
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer. Home Bargains values outstanding service, so showing that you understand what great customer service looks like will definitely impress.
✨Show Your Team Spirit
As a Store Team Member, teamwork is key! Be ready to share experiences where you've worked well with others. Highlighting your ability to support fellow team members and contribute to a positive atmosphere will resonate well with the interviewers.
✨Demonstrate Your Adaptability
In retail, things can change quickly. Prepare to discuss times when you've had to adapt to new situations or take on different roles. Showing that you're versatile and can handle various tasks, from cash handling to stock replenishment, will make you stand out.
✨Bring a Positive Attitude
A warm smile and a 'can-do' spirit are essential at Home Bargains. During the interview, let your enthusiasm shine through. Share why you want to be part of their community and how you can contribute to creating an exceptional shopping experience for customers.
