Store Team Member

Store Team Member

Gillingham Part-Time No home office possible
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At a Glance

  • Tasks: Be the friendly face of Home Bargains, delivering top-notch customer service and keeping the store tidy.
  • Company: Join a rapidly growing family-run discount retailer with over 600 stores across the UK.
  • Benefits: Earn £12.21-£12.50 per hour, enjoy 28 days annual leave, and access exclusive discounts.
  • Why this job: Make a real impact in a fun, dynamic team while helping customers find amazing bargains.
  • Qualifications: Experience in retail, cash handling, and a passion for customer service.
  • Other info: Flexible hours, evening and weekend shifts available, with great career growth opportunities.

Overview

At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you\’ll be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains!

We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day.

Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience making you an indispensable part of the Home Bargains community, where every task matters.

Welcome to the heart of Home Bargains – where being a Store Team Member means more than just stocking shelves. It\\\’s about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the \\\’can-do\\\’ spirit that defines our community.

Package

Salary & Hours

  • £12.21 per hour (18-20), £12.50 per hour (21+).
  • 12 hours per week. Must be available to work evenings and weekends

Employee Benefits

  • Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
  • Contributable company pension scheme
  • 10% store discount at all our retail stores
  • Death in Service Benefit
  • Long service recognition scheme
  • MyHB colleague benefits platform with access to:
    • Discounts UK wide on retail, leisure, hospitality venues
    • Employee Assistance Programme with 24/7 confidential counselling and advice line
    • Low cost voluntary insured health cash plans and cancer cover

Job Overview

  • Customer Service Extraordinaire – As a dedicated Team Member, you\\\’ll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
  • Embrace Your Inner Hero – As a team player, you\\\’ll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
  • Versatility in Action – Being a Team Member here is like wearing multiple hats. You\\\’ll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it\\\’s the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.

Minimum Criteria To Apply

  • Demonstrate a good understanding of customer service
  • Experience of cash handling and working in a retail environment
  • Experience of manual handling and stock replenishment
  • Hardworking and reliable
  • Polite and professional

Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.

About The Company

TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.

Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.

We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.

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Store Team Member employer: Home Bargains

At Home Bargains, we pride ourselves on fostering a vibrant and supportive work culture where every Store Team Member is valued as an integral part of our community. With competitive pay, generous employee benefits including a contributory pension scheme and extensive annual leave, we are committed to your growth and well-being. Join us in a dynamic retail environment that not only prioritises exceptional customer service but also offers opportunities for personal development and recognition for your hard work.
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Contact Detail:

Home Bargains Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Team Member

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on Home Bargains. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their community.

✨Tip Number 2

Practice your customer service skills! Since you'll be the face of Home Bargains, think about scenarios where you can demonstrate your ability to handle customer queries with a smile. Role-play with a friend or family member to get comfortable.

✨Tip Number 3

Be ready to showcase your versatility! In your interview, highlight any experience you have in different roles, whether it’s working on tills or stocking shelves. Show them you’re adaptable and ready to jump in wherever needed.

✨Tip Number 4

Apply through our website! We recommend submitting your application early since spots fill up fast. Plus, applying directly through us gives you a better chance to stand out. Don’t miss out on this opportunity!

We think you need these skills to ace Store Team Member

Customer Service
Cash Handling
Retail Experience
Manual Handling
Stock Replenishment
Teamwork
Adaptability
Attention to Detail
Communication Skills
Professionalism
Reliability
Problem-Solving

Some tips for your application 🫡

Show Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you’ve gone above and beyond to help customers in the past. Share specific examples that showcase your friendly attitude and problem-solving skills!

Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the qualities we’re looking for in a Store Team Member. Mention your adaptability and teamwork skills, as these are key to thriving in our fast-paced environment.

Be Professional Yet Personable: While we love a good professional tone, don’t be afraid to let your personality shine through! A warm and approachable vibe in your application can make a big difference. Remember, we’re looking for someone who embodies that 'can-do' spirit!

Apply Early!: With high application volumes expected, it’s best to get your application in early. Don’t wait until the last minute! Head over to our website and submit your application as soon as you can to avoid missing out on this fantastic opportunity.

How to prepare for a job interview at Home Bargains

✨Know Your Customer Service Basics

Before heading into the interview, brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer. Home Bargains values outstanding service, so be ready to share how you can create a welcoming atmosphere.

✨Show Your Team Spirit

Being a Store Team Member means working closely with others. Prepare to discuss times when you've collaborated with teammates to achieve a goal. Highlight your adaptability and willingness to support your colleagues, as this is crucial in maintaining high store standards.

✨Demonstrate Your Versatility

The role requires wearing multiple hats, so think about your experiences in various retail tasks. Be ready to talk about your cash handling experience, stock replenishment, and any other relevant skills. Showing that you're adaptable will impress the interviewers.

✨Embrace the 'Can-Do' Spirit

Home Bargains thrives on a positive attitude. During the interview, convey your enthusiasm for the role and your commitment to delivering excellent service. A warm smile and a positive outlook can go a long way in making a great impression!

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