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For Companies At a Glance
- Tasks: Deliver outstanding customer service and maintain store standards with a smile.
- Company: Join Home Bargains, a rapidly expanding family-run discount retailer.
- Benefits: Earn £12.21-£12.50 per hour, enjoy 28 days annual leave, and a 10% store discount.
- Why this job: Be the face of our community, creating exceptional shopping experiences every day.
- Qualifications: Customer service skills and retail experience are essential.
- Other info: Dynamic team environment with opportunities for growth as we expand.
Overview
At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you\’ll be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains!
We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day.
Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience making you an indispensable part of the Home Bargains community, where every task matters.
Welcome to the heart of Home Bargains – where being a Store Team Member means more than just stocking shelves. It\’s about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the \’can-do\’ spirit that defines our community.
Package
Salary & Hours
- £12.21 per hour (18-20), £12.50 per hour (21+).
- 16 hours per week. Must be available to work between the hours of 5am – 9am
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Customer Service Extraordinaire – As a dedicated Team Member, you\’ll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
- Embrace Your Inner Hero – As a team player, you\’ll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
- Versatility in Action – Being a Team Member here is like wearing multiple hats. You\’ll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it\’s the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.
Minimum Criteria To Apply
- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Store Team Member employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Bargains. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their community.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for customers. Being able to share these stories will highlight your dedication to creating that exceptional shopping experience.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and shows that you understand the importance of maintaining high store standards.
✨Tip Number 4
Apply through our website! We recommend submitting your application early since spots fill up fast. Plus, applying directly through us gives you a better chance to stand out in the crowd!
We think you need these skills to ace Store Team Member
Some tips for your application 🫡
Show Your Customer Service Skills: When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you've gone above and beyond to help customers in the past, as that's what makes a great Store Team Member!
Be Yourself!: Let your personality shine through in your application. We love a friendly and enthusiastic vibe, so don’t be afraid to show us who you are. A warm smile and a positive attitude can go a long way in retail!
Tailor Your Application: Make sure to tailor your application to the role. Mention specific tasks from the job description that you’re excited about, like stock replenishment or working on the tills. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Early!: Due to the expected high volume of applications, we recommend getting your application in as soon as possible. The sooner you apply, the better your chances are of standing out. Head over to our website and submit your application today!
How to prepare for a job interview at Home Bargains
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer or how you've handled tricky situations. Home Bargains values outstanding service, so be ready to share specific examples that highlight your experience.
✨Show Your Team Spirit
As a Store Team Member, teamwork is key! Be prepared to discuss how you’ve collaborated with others in previous roles. Share stories that demonstrate your ability to support your colleagues and contribute to a positive work environment. This will show that you embody the 'can-do' spirit they’re looking for.
✨Demonstrate Adaptability
In retail, things can change quickly, so it’s important to showcase your versatility. Think of examples where you’ve had to juggle multiple tasks or adapt to new challenges. Highlighting your ability to handle various roles, whether it's on the tills or stocking shelves, will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or what a typical day looks like. Engaging with the interviewer this way can leave a lasting impression.
