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For Companies At a Glance
- Tasks: Deliver outstanding customer service and assist with product queries in a dynamic retail environment.
- Company: Join Home Bargains, where we create exceptional shopping experiences for our customers.
- Benefits: Earn £12.21-£12.50 per hour, enjoy 28 days annual leave, and access exclusive discounts.
- Why this job: Be the friendly face of our store and make a real impact on customer satisfaction.
- Qualifications: Experience in retail and cash handling, plus a hardworking and reliable attitude.
- Other info: Flexible hours, supportive team culture, and opportunities for career growth.
Overview
Customer Service Extraordinaire – As a dedicated Team Member, you\’ll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
Embrace Your Inner Hero – As a team player, you\’ll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
Versatility in Action – Being a Team Member here is like wearing multiple hats. You\’ll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it\’s the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team. Demonstrate a good understanding of customer service
Responsibilities
- Provide outstanding customer service and assist customers with product queries.
- Assist with stock replenishment, maintain shelf presentation, and ensure store cleanliness.
- Operate tills and handle cash transactions accurately.
- Support across departments as needed (Café, Bakery, garden centres) and adapt to changing duties.
Qualifications
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
About the Role
At Home Bargains, we believe in creating an exceptional shopping experience for our customers. You will be the first smiling face our customers see, providing outstanding service and assistance to help them find great bargains. We take pride in our store standards and you will play a crucial role in delivering this for our customers every day, helping to maintain a welcoming atmosphere and a prompt, enjoyable shopping experience.
Salary and Hours
- £12.21 per hour (18-20), £12.50 per hour (21+)
- 20 hours per week, 6am–10am
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- MyHB colleague benefits platform with access to discounts UK wide, Employee Assistance Programme with 24/7 confidential counselling and advice line, and low-cost voluntary insured health plans
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Store Team Member employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Bargains. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist customers or handle queries. Role-playing with a friend can help you feel more confident and ready to impress during the interview.
✨Tip Number 3
Be adaptable! Since the role involves various tasks, be prepared to discuss how you've successfully juggled multiple responsibilities in the past. Highlight your versatility and willingness to jump in wherever needed.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Home Bargains team. Don’t miss out on this opportunity!
We think you need these skills to ace Store Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to be the friendly face our customers love.
Highlight Your Team Spirit: Make sure to mention any experience you have working in a team. We value collaboration, so share examples of how you've supported your colleagues in previous roles to create a positive environment.
Be Versatile: Since the role involves various tasks, showcase your adaptability in your application. Talk about times when you’ve successfully juggled different responsibilities or stepped into new roles without missing a beat.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to review your application and get you on board with our fantastic team!
How to prepare for a job interview at Home Bargains
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Be ready to share examples of how you've provided excellent service in the past. Think about times when you went above and beyond for a customer – this will show your enthusiasm and dedication.
✨Showcase Your Team Spirit
Since teamwork is key for this role, come prepared with stories that highlight your ability to work well with others. Discuss how you've supported colleagues in previous jobs or how you’ve contributed to a positive team environment. This will demonstrate that you're not just a lone wolf but a valuable team player.
✨Be Ready for Versatility Questions
Expect questions about your adaptability and willingness to take on various roles. Prepare to discuss how you've handled different tasks in previous jobs, whether it was working on the tills or helping out in other departments. Showing that you can wear multiple hats will make you stand out.
✨Dress the Part and Bring a Smile
First impressions matter! Dress smartly and comfortably for the interview, and don’t forget to bring your best smile. A friendly attitude goes a long way in retail, so let your personality shine through. Remember, you’re aiming to be the face of Home Bargains!
