At a Glance
- Tasks: Be the friendly face of Home Bargains, delivering top-notch customer service and keeping the store tidy.
- Company: Join a rapidly growing family-run discount retailer with over 600 stores across the UK.
- Benefits: Earn Β£12.21-Β£12.50 per hour, enjoy 28 days annual leave, and get a 10% store discount.
- Why this job: Make a real impact in a fun, dynamic team while helping customers find amazing bargains.
- Qualifications: Experience in retail, cash handling, and a passion for customer service.
- Other info: Flexible hours available; perfect for students looking to gain experience and earn extra cash.
Overview
At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you\\\βll be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains! We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day. Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience making you an indispensable part of the Home Bargains community, where every task matters. Welcome to the heart of Home Bargains β where being a Store Team Member means more than just stocking shelves. It\\\βs about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the \\\βcan-do\\\β spirit that defines our community.
Package
Salary & Hours
- Β£12.21 per hour (18-20), Β£12.50 per hour (21+).
- Up to 20 hours per week β must be available evenings and weekends.
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Customer Service Extraordinaire β As a dedicated Team Member, you\\\βll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere.
- Embrace Your Inner Hero β As a team player, you\\\βll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards.
- Versatility in Action β Being a Team Member here is like wearing multiple hats. You\\\βll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it\\\βs the CafΓ©, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team.
Minimum Criteria To Apply
- Demonstrate a good understanding of customer service
- Experience of cash handling and working in a retail environment
- Experience of manual handling and stock replenishment
- Hardworking and reliable
- Polite and professional
Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward.
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Store Team Member employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Store Team Member
β¨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Bargains. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their community.
β¨Tip Number 2
Practice your customer service skills! Since you'll be the face of Home Bargains, think about scenarios where you can demonstrate your ability to handle queries and provide outstanding service. Role-play with a friend or family member to get comfortable.
β¨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to embody that 'can-do' spirit right from the start.
β¨Tip Number 4
Apply through our website! We recommend submitting your application early since spots fill up fast. Plus, applying directly through our site gives you a better chance to stand out in the crowd!
We think you need these skills to ace Store Team Member
Some tips for your application π«‘
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you can bring that warm smile and friendly attitude to our team!
Tailor Your Application: Donβt just send a generic application! Take a moment to tailor your CV and cover letter to reflect the specific skills and experiences that match the Store Team Member role. It shows us youβre genuinely interested!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so make sure your key points stand out without unnecessary fluff.
Apply Early!: Due to the expected high volume of applications, we recommend getting your application in as soon as possible. Donβt wait until the last minute β weβd love to see your application on our website today!
How to prepare for a job interview at Home Bargains
β¨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about times you've gone above and beyond for a customer or how you've handled tricky situations. Home Bargains values outstanding service, so be ready to share specific examples that highlight your ability to create a welcoming atmosphere.
β¨Show Your Team Spirit
As a Store Team Member, teamwork is key! Prepare to discuss how youβve collaborated with others in previous roles. Share stories that demonstrate your ability to support your colleagues and contribute to a positive work environment. This will show that you embody the 'can-do' spirit theyβre looking for.
β¨Be Ready for Versatility Questions
Expect questions about your adaptability and willingness to take on various tasks. Think of examples where youβve successfully juggled multiple responsibilities, whether itβs working on the tills or helping out in different departments. Highlighting your versatility will make you stand out as a candidate who can thrive in a dynamic retail setting.
β¨Dress the Part and Bring Your Smile
First impressions matter! Dress smartly and comfortably for the interview, reflecting the professional yet approachable vibe of Home Bargains. Donβt forget to bring your best smile β showing enthusiasm and positivity can go a long way in making a great impression!