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For Companies At a Glance
- Tasks: Be the friendly face of Home Bargains, delivering top-notch customer service and assisting with product queries.
- Company: Join a vibrant team at Home Bargains, where customer satisfaction is our priority.
- Benefits: Enjoy competitive pay, generous annual leave, and exclusive store discounts.
- Why this job: Make a difference in customers' shopping experiences while working in a fun environment.
- Qualifications: Experience in retail and cash handling is a plus; we value hard work and reliability.
- Other info: Flexible hours available, perfect for students looking to earn while they learn.
Overview
Customer Service Extraordinaire – As a dedicated Team Member, you\’ll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. You will assist with product queries, ensure prompt and friendly service, and help create a welcoming atmosphere.
At Home Bargains, we believe in creating an exceptional shopping experience for our customers. You\’ll be the first smiling face our customers see, providing outstanding service and assistance to find great bargains.
Responsibilities
- Be the face of Home Bargains by delivering outstanding customer service and assisting with product queries.
- Support fellow team members to maintain high store standards, stock availability, presentation, cleanliness, and tidiness.
- Operate tills and handle cash transactions; ensure shelves are stocked and rotated.
- Work across areas including the Café, Bakery, or garden centres, adapting to store needs.
- Demonstrate a good understanding of customer service.
Qualifications / Requirements
- Experience of cash handling and working in a retail environment.
- Experience of manual handling and stock replenishment.
- Hardworking and reliable.
- Polite and professional.
Hours, Pay & Availability
- £12.21 per hour (18-20), £12.50 per hour (21+).
- 1 x 20 hours per week – must be available between 4pm and 9pm.
- 1 x 8 hours per week – must be available between 5am and 9pm.
- 1 x 12 hours per week – must be available between 5am and 9pm.
Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme.
- 10% store discount at all our retail stores.
- Death in Service Benefit.
- Long service recognition scheme.
- MyHB colleague benefits platform with access to discounts UK wide, Employee Assistance Programme with 24/7 confidential counselling and advice line, and low-cost voluntary insured health cash plans and cancer cover.
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Store Team Member employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Home Bargains. Understand their values and what makes them tick. This way, you can show off your enthusiasm for the role and how you fit into their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of Home Bargains, think of scenarios where you might help customers. Role-play with a friend or family member to get comfortable with handling queries and providing that outstanding service.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows that you take the opportunity seriously and are ready to represent Home Bargains in style.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also shows your genuine interest in joining the Home Bargains family.
We think you need these skills to ace Store Team Member
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to be the friendly face our customers will love.
Tailor Your Experience: Make sure to highlight any relevant experience you have in retail or customer service. We’re looking for hardworking and reliable team members, so share examples of how you've excelled in similar roles!
Be Polite and Professional: Your written application should reflect the polite and professional attitude we value at Home Bargains. Keep your language friendly and respectful, just like you would when interacting with customers.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Home Bargains
✨Know Your Customer Service Basics
Before heading into the interview, brush up on your customer service skills. Think about examples from your past experiences where you went above and beyond for a customer. This will show that you understand the importance of being the face of Home Bargains and can deliver outstanding service.
✨Familiarise Yourself with the Store
Take some time to visit a Home Bargains store before your interview. Pay attention to how the staff interact with customers and the overall atmosphere. This will not only give you insights into their operations but also provide you with specific examples to discuss during your interview.
✨Prepare for Common Interview Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does teamwork mean to you?'. Practising your answers will help you feel more confident and articulate during the interview, showing that you're ready to support fellow team members and maintain high store standards.
✨Show Enthusiasm and Reliability
During the interview, let your passion for customer service shine through. Be sure to express your reliability and hardworking nature, as these traits are crucial for a role that requires flexibility across different areas of the store. A positive attitude can make a big difference!
