At a Glance
- Tasks: Be the friendly face of Home Bargains, delivering top-notch customer service and maintaining store standards.
- Company: Join Home Bargains, a family-run discount retailer with over 600 stores across the UK.
- Benefits: Enjoy competitive pay, employee discounts, and a supportive work environment with flexible hours.
- Why this job: Become part of a dynamic team that values your contributions and fosters a welcoming atmosphere.
- Qualifications: Experience in retail and customer service is preferred; be hardworking, reliable, and professional.
- Other info: Apply early due to high demand; we’re expanding rapidly with exciting growth opportunities!
Job Introduction At Home Bargains, we believe in creating an exceptional shopping experience for our customers, and it all starts with our dedicated Store Team Members. As an essential part of the Home Bargains community, you\’ll be the first smiling face our customers see, providing outstanding service and assistance to find some amazing bargains! We take pride in our excellent store standards, and you will play a crucial role in delivering this for our customers every day. Your role is vital in maintaining a welcoming atmosphere and ensuring a prompt and enjoyable shopping experience making you an indispensable part of the Home Bargains community, where every task matters. Welcome to the heart of Home Bargains – where being a Store Team Member means more than just stocking shelves. It\’s about creating an exceptional retail experience, greeting customers with a warm smile, and embodying the \’can-do\’ spirit that defines our community. Job Overview Customer Service Extraordinaire – As a dedicated Team Member, you\’ll be the face of Home Bargains, delivering outstanding customer service with enthusiasm. From assisting with product queries to ensuring prompt and friendly service, you play a crucial role in creating a welcoming atmosphere. Embrace Your Inner Hero – As a team player, you\’ll support your fellow team members in delivering excellence across the board. From putting out stock and ensuring products are available and presentable to maintaining cleanliness and tidiness throughout the store, your contributions will be invaluable in upholding our high standards. Versatility in Action – Being a Team Member here is like wearing multiple hats. You\’ll find yourself on tills, handling cash transactions, and ensuring our shelves are stocked and rotated seamlessly. Whether it\’s the Café, Bakery, or working in one of our garden centres, your adaptability shines through, making you a vital part of our dynamic team. Minimum Criteria To Apply Demonstrate a good understanding of customer service Experience of cash handling and working in a retail environment Experience of manual handling and stock replenishment Hardworking and reliable Polite and professional Due to expected high application volume, we recommend submitting your completed application early, as the closing date may be moved forward. About The Company TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment. Package Salary & Hours £12.21 per hour (18-20), £12.50 per hour (21). Up to 20 hours per week – must be available between 5am – 9am. Employee Benefits Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements. Contributable company pension scheme 10% store discount at all our retail stores Death in Service Benefit Long service recognition scheme MyHB colleague benefits platform with access to: Discounts UK wide on retail, leisure, hospitality venues Employee Assistance Programme with 24/7 confidential counselling and advice line Low cost voluntary insured health cash plans and cancer cover41bf1e1f-b16b-4260-a40a-17c77a06fd15
Store Team Member employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Member
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service philosophy. Understanding what makes their shopping experience exceptional will help you align your approach during interviews and demonstrate your enthusiasm for the role.
✨Tip Number 2
Showcase your adaptability by preparing examples of how you've successfully handled various tasks in previous retail roles. Highlighting your versatility will resonate well with the dynamic nature of the Store Team Member position.
✨Tip Number 3
Engage with current employees or visit a local store to get a feel for the team culture and customer interactions. This insight can provide you with valuable talking points during your interview and show your genuine interest in becoming part of the team.
✨Tip Number 4
Prepare to discuss your experience with cash handling and stock replenishment. Being able to articulate your familiarity with these tasks will demonstrate your readiness for the responsibilities of a Store Team Member.
We think you need these skills to ace Store Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Home Bargains is looking for in a Store Team Member. Highlight your customer service skills and any relevant retail experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service and retail. Use specific examples that demonstrate your ability to handle cash transactions, stock replenishment, and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how you embody the 'can-do' spirit and your commitment to providing excellent customer service.
Submit Early: Due to the expected high volume of applications, submit your application as soon as possible. This will increase your chances of being considered before the closing date potentially moves forward.
How to prepare for a job interview at Home Bargains
✨Show Your Customer Service Skills
As a Store Team Member, customer service is key. Be prepared to share examples of how you've provided excellent service in the past. Highlight your ability to handle queries and resolve issues with a smile.
✨Demonstrate Team Spirit
Home Bargains values teamwork, so be ready to discuss how you work well with others. Share experiences where you've supported colleagues or contributed to a positive team environment.
✨Emphasise Your Adaptability
This role requires versatility, so mention any experience you have in different retail roles or tasks. Show that you're comfortable switching between responsibilities, whether it's on the tills or stocking shelves.
✨Prepare for Practical Scenarios
Expect questions about handling cash transactions and stock replenishment. Brush up on your knowledge of these processes and be ready to explain how you ensure accuracy and efficiency in your work.