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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and achieve store performance targets.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer with over 600 stores.
- Benefits: Enjoy 28 days annual leave, a contributable pension scheme, and a 10% store discount.
- Why this job: Be part of a thriving retail community with clear career progression and personal development opportunities.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments is essential.
- Other info: Home Bargains is expanding rapidly, aiming for 1,000 locations across the UK.
The predicted salary is between 25800 - 36300 £ per year.
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.
Package
Salary & Hours
- £30,887 FTE
- 44 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Guide Our Colleagues – Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction – You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success – You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Minimum Criteria To Apply
- Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Store Team Leader employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader
✨Tip Number 1
Familiarise yourself with Home Bargains' values and customer service philosophy. Understanding what makes them unique will help you align your leadership style with their expectations, showcasing your commitment to their mission during the interview.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your ability to lead a team in a fast-paced environment. Highlight specific situations where you successfully motivated your team or improved customer satisfaction, as these are key aspects of the Store Team Leader role.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current industry practices will not only impress your interviewers but also show that you are proactive and ready to contribute to the store's success.
✨Tip Number 4
Network with current or former employees of Home Bargains if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Store Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Team Leader at Home Bargains. Highlight your relevant experience in retail management and how it aligns with their expectations.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Store Team Leader position. Emphasise your supervisory experience, customer focus, and ability to drive store success.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and leadership. Use specific examples from your past experiences to demonstrate how you can contribute to the team and enhance customer satisfaction.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Home Bargains
✨Show Your Leadership Skills
As a Store Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully supervised and motivated a team in a fast-paced environment. Highlight specific situations where your guidance led to improved performance or customer satisfaction.
✨Understand Customer Needs
Customer satisfaction is key for Home Bargains. Be ready to discuss how you prioritise customer needs and ensure your team delivers exceptional service. Think of instances where you identified customer feedback and implemented changes to enhance their experience.
✨Know the Company
Familiarise yourself with Home Bargains' values, mission, and recent developments. Showing that you understand the company's growth and its commitment to customer service will demonstrate your genuine interest in the role and alignment with their goals.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Practice responding to hypothetical situations related to team management, customer complaints, or achieving sales targets, showcasing your ability to think on your feet.
