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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and achieve store performance goals.
- Company: Join Home Bargains, a rapidly growing family-run discount retailer.
- Benefits: Enjoy competitive salary, generous leave, discounts, and comprehensive training opportunities.
- Why this job: Be part of a thriving retail community and make a real impact on customer satisfaction.
- Qualifications: Experience in supervising teams in fast-paced retail or hospitality environments.
- Other info: Clear career progression and personal development in a supportive environment.
The predicted salary is between 30887 - 43300 £ per year.
Welcome to Home Bargains, where exciting opportunities await you in our dynamic world of retail management. As a rapidly growing company, there are always opportunities for passionate individuals to join us and lead our teams to success and be an integral part of our thriving retail community.
As a Store Team Leader you are integral to providing an exceptional retail experience for our customers while achieving store performance targets. Your leadership and support ensure the store operates smoothly, colleagues are guided and developed, and customer satisfaction is prioritised.
Our management structure offers a clear path for career progression and personal development. Join us on this exciting journey and be part of the Home Bargains continued success story.
Package
- Salary & Hours: £30,887 FTE, 44 hours per week
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Guide Our Colleagues - Collaborating with the store management team you work to ensure your team are well-trained, informed and capable of delivering the high store standards our customers expect.
- Prioritise Customer Satisfaction - You work closely with your management team colleagues to identify customer service needs, communicating these priorities to the team, and ensuring all members contribute to delivering outstanding service and maintaining a safe, welcoming store environment.
- Drive Store Success - You understand and support the execution of daily performance goals and play a key role in achieving targets and store presentation.
Minimum Criteria To Apply
- Experience supervising others in a fast-moving retail or hospitality environment
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Direct and supervise work
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street. Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do. We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
Team leader in Rochdale employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team leader in Rochdale
✨Tip Number 1
Get to know the company! Research Home Bargains and understand their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail management. Think about how you would handle customer complaints or motivate your team – this will show you're ready to step into the Team Leader role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Home Bargains family.
We think you need these skills to ace Team leader in Rochdale
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Team Leader role. Highlight your leadership experience in retail or hospitality, and don’t forget to mention any achievements that showcase your ability to drive store success.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team and how you prioritise customer satisfaction. Be genuine and let your personality come through – we want to see the real you!
Showcase Your Communication Skills: Effective communication is key in this role. In your application, give examples of how you've successfully communicated with your team and customers in the past. This will help us see how you can contribute to our store's success.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and you’ll be one step closer to joining our exciting journey at Home Bargains!
How to prepare for a job interview at Home Bargains
✨Know Your Retail Stuff
Before heading into the interview, brush up on your knowledge of retail management and Home Bargains specifically. Understand their values, customer service approach, and what makes them stand out in the market. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Team Leader, you'll need to demonstrate your ability to guide and develop others. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prioritise Customer Satisfaction
Home Bargains places a strong emphasis on customer satisfaction. Be ready to discuss how you've previously prioritised customer needs and contributed to a positive shopping experience. Think of specific instances where your actions directly impacted customer feedback or store performance.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
