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- Tasks: Lead the HR Shared Services team, ensuring smooth operations and high service standards.
- Company: Home Bargains is a fast-growing retail company known for its value and customer focus.
- Benefits: Enjoy 28 days annual leave, gym discounts, and a contributory pension scheme.
- Why this job: Make a real impact in a dynamic environment while developing your leadership skills.
- Qualifications: Experience in HR or admin roles, strong people management skills, and ideally CIPD qualified.
- Other info: Based in Liverpool, this full-time role offers a chance to shape HR processes.
The predicted salary is between 32000 - 48000 ÂŁ per year.
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This range is provided by Home Bargains. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
- Starting at ÂŁ40,000 per annum
- Based in Liverpool Head Office
Employee Benefits
- Full-time colleagues receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Discounted onsite gym
- Contributable company pension scheme
- 10% store discount at all our retail stores
MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Completely confidential services to you.
- Low-cost voluntary insured health cash plans and cancer cover.
Job Introduction
We’re looking for an experienced HR Shared Services Lead to join our busy People Team. If you’re confident managing a team, have a keen eye for process improvements, and enjoy working in a fast-paced environment, this could be the role for you.
You’ll play a key part in leading our Shared Services team, helping to shape the way we work and making sure we’re delivering a consistently high level of service across the business. From supporting team development to improving how we do things day-to-day, your impact will be felt right across the organisation.
Job Overview
- Lead the day-to-day running of the HR Shared Services team, ensuring a smooth and efficient operation
- Coach, support and manage team members to help them develop and perform at their best
- Ensure deadlines are met and service standards are consistently high
- Work closely with the Advisory Services Manager on wider people initiatives and continuous improvement projects
- Review systems and processes regularly, identifying opportunities to improve efficiency and consistency
- Support the delivery of training sessions, presentations and business updates
- Ensure policies, documents and templates are up to date, compliant and fit for purpose
- Provide guidance and support to colleagues on HR-related matters, including sensitive and complex issues
- Maintain a strong focus on compliance, data protection and confidentiality
- Build good working relationships across the business, particularly with managers and internal stakeholders
- Stay up to date with employment law, HR best practices, and emerging trends
- Solid experience in a similar HR or high-volume administrative role, ideally within a shared services or operational environment.
- Strong people management skills — you’ll know how to support, motivate and get the best out of a team.
- A confident, clear communicator who’s able to handle sensitive situations and give constructive feedback.
- A good understanding of HR processes and policies, along with current employment law and GDPR requirements.
- A track record of spotting where things could work better and successfully putting improvements in place.
- The ability to manage a busy workload, juggle priorities and stay organised under pressure.
- Good IT skills, especially with Microsoft Office and HR systems.
- A flexible, positive attitude and a willingness to get stuck in.
- CIPD qualified or currently working towards a CIPD qualification (Level 3 or above).
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Human Resources
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Industries
Retail
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HR Shared Services Lead employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Shared Services Lead
✨Tip Number 1
Familiarise yourself with Home Bargains' company culture and values. Understanding their approach to HR and employee engagement will help you align your answers during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Network with current or former employees of Home Bargains on platforms like LinkedIn. They can provide valuable insights into the role and the company, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved HR processes in previous roles. Highlighting your experience with process improvements will resonate well with the hiring team, as they are looking for someone who can enhance efficiency.
✨Tip Number 4
Stay updated on the latest trends in HR and employment law. Being knowledgeable about current issues will not only impress your interviewers but also show that you are proactive and committed to continuous learning in your field.
We think you need these skills to ace HR Shared Services Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR and shared services. Focus on your people management skills and any process improvements you've implemented in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully led teams and improved HR processes in the past.
Highlight Relevant Qualifications: If you have a CIPD qualification or are working towards one, be sure to mention this prominently. Also, include any other relevant certifications or training that align with the job requirements.
Showcase Communication Skills: Since the role requires clear communication, provide examples in your application of how you've effectively handled sensitive situations or provided constructive feedback in previous positions.
How to prepare for a job interview at Home Bargains
✨Showcase Your Leadership Skills
As an HR Shared Services Lead, you'll be managing a team. Be prepared to discuss your leadership style and provide examples of how you've successfully coached and supported team members in the past.
✨Demonstrate Process Improvement Experience
Highlight your ability to identify inefficiencies and implement improvements. Share specific instances where you've enhanced processes or systems, as this is crucial for the role.
✨Stay Updated on HR Trends
Make sure you're well-versed in current employment law, HR best practices, and GDPR requirements. Being knowledgeable about these topics will show your commitment to compliance and professionalism.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in sensitive situations. Prepare examples that demonstrate your ability to handle complex HR issues while maintaining confidentiality.
