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- Tasks: Lead a dynamic team to deliver an exceptional shopping experience and achieve sales targets.
- Company: Join a vibrant retail company dedicated to unique customer experiences and team empowerment.
- Benefits: Enjoy 28 days annual leave, a pension scheme, and exclusive discounts across retail and leisure.
- Why this job: Be part of a supportive culture focused on growth, teamwork, and customer satisfaction.
- Qualifications: Experience in retail management, strong communication skills, and a passion for customer service.
- Other info: Full-time role with opportunities for professional development and recognition for long service.
The predicted salary is between 29000 - 40000 £ per year.
Empower Your Team – Develop a team of high-performing colleagues dedicated to our mission of providing customers with a unique shopping experience. Work to achieve targets and deliver exceptional service.
Enhance Customer Experience – Collaborate with your management team to achieve and maintain our key customer service priorities. Guide colleagues to achieve superior store presentation and customer satisfaction.
Expand Our Reach – Your involvement in daily operations is crucial for your store\’s success and is key to achieving and maintaining our vital customer service priorities.
Experience Requirements
- Supervising medium-sized retail teams in a fast-moving retail environment to achieve high weekly sales targets.
- Managing a varied range of retail categories.
- Demonstrate competencies such as:
- Prioritising and organising work
- Customer focus
- Effective communication
- Team management
- Problem solving
- Talent development
- Commercial awareness
Salary and Hours
- £35,941 FTE
- 44 hours per week
Employee Benefits
- Full-time employees receive 28 days of annual leave (including bank holidays), increasing to 33 days after 5 years of service. Pro-rated for part-time roles.
- Contributory company pension scheme
- 10% store discount at all retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to in-house training programmes, both face-to-face and online
- MyHB colleague benefits platform offering:
- UK-wide discounts on retail, leisure, and hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling
- Low-cost voluntary health cash plans and cancer cover
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Deputy Store Manager employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in retail management and customer service. This knowledge will not only help you during interviews but also demonstrate your commitment to enhancing the customer experience.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare specific examples of how you've successfully managed teams and improved customer satisfaction in previous roles. Being able to share these experiences will showcase your leadership skills and problem-solving abilities.
✨Tip Number 4
Demonstrate your commercial awareness by researching StudySmarter's market position and competitors. Understanding the business landscape will allow you to speak confidently about how you can contribute to the company's success.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in supervising retail teams and achieving sales targets. Use specific examples that demonstrate your competencies in customer focus, team management, and problem-solving.
Craft a Compelling Cover Letter: In your cover letter, express your passion for enhancing customer experiences and developing high-performing teams. Mention how your previous roles have prepared you for the responsibilities of a Deputy Store Manager.
Showcase Relevant Experience: When detailing your work history, focus on your experience in fast-paced retail environments. Highlight any achievements related to improving store presentation and customer satisfaction, as these are key priorities for the role.
Prepare for Potential Questions: Think about how you would respond to questions regarding team management and commercial awareness. Be ready to discuss specific situations where you successfully led a team or solved a problem in a retail setting.
How to prepare for a job interview at Home Bargains
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll be expected to develop and empower your team. Be prepared to discuss your previous experiences in leading teams, how you motivate colleagues, and any specific strategies you've used to enhance team performance.
✨Demonstrate Customer Focus
Customer experience is key in this role. Think of examples where you've gone above and beyond for customers or improved service standards. Highlight your understanding of customer needs and how you can translate that into actionable strategies.
✨Prepare for Operational Questions
Expect questions about managing daily operations and achieving sales targets. Be ready to discuss how you prioritise tasks, manage time effectively, and ensure that store presentation meets high standards.
✨Emphasise Problem-Solving Abilities
Retail environments can be unpredictable. Prepare to share specific instances where you've successfully resolved issues, whether they were related to staff, customers, or operational challenges. This will demonstrate your ability to think on your feet.
