At a Glance
- Tasks: Lead and empower a dynamic retail team to deliver exceptional customer experiences.
- Company: Join Home Bargains, a rapidly expanding family-run discount retailer.
- Benefits: Enjoy 28 days annual leave, store discounts, and a contributory pension scheme.
- Why this job: Be part of a fast-paced environment with opportunities for growth and development.
- Qualifications: Experience in supervising retail teams and achieving sales targets is essential.
- Other info: Work in a vibrant atmosphere with a focus on customer satisfaction and team success.
The predicted salary is between 29953 - 40200 Β£ per year.
Package
- Salary & Hours
- Β£35,941 FTE
- 44 hours per week
- Employee Benefits
- Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
- Contributable company pension scheme
- 10% store discount at all our retail stores
- Death in Service Benefit
- Long service recognition scheme
- Access to our in-house training programmes delivered face-to-face and through our online learning platforms
- MyHB colleague benefits platform with access to:
- Discounts UK wide on retail, leisure, hospitality venues
- Employee Assistance Programme with 24/7 confidential counselling and advice line
- Low cost voluntary insured health cash plans and cancer cover
Job Overview
- Empower Your Team β By developing a team of high-performing colleagues who are dedicated to our mission of providing customers with a unique shopping experience, you work to achieve targets and deliver exceptional service.
- Enhance Customer Experience β You actively work with your management team to achieve and maintain our key customer service priorities, and guide colleagues to achieve superior store presentation and customer satisfaction.
- Expand Our Reach β Your involvement in daily operations is crucial for your store\βs success and is key to achieving and maintaining our vital customer service priorities.
Minimum Criteria To Apply
- Experience of supervising medium sized retail teams in a fast-moving retail environment to achieve significantly high weekly sales targets
- Experience of working in and managing a varied range of retail categories
- Demonstrate the following competencies:
- Prioritise and organise work
- Customer focus
- Communicate effectively
- Manage teams
- Problem solve
- Develop talent
- Commercially astute
About The Company
TJ Morris Limited, trading as Home Bargains, is a privately owned, family-run discount retailer offering top brands at the lowest possible prices on the UK high street.
Founded in Liverpool, Home Bargains has grown to over 600 stores, serving more than 5 million customers each week. Our customers remain at the heart of everything we do.
We are rapidly expanding, with plans to increase our store portfolio to 1,000 locations across the UK. Opening nearly one new store every weekend, we thrive in a fast-paced retail environment.
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Deputy Manager employer: Home Bargains
Contact Detail:
Home Bargains Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Deputy Manager
β¨Tip Number 1
Get to know the company! Research Home Bargains and understand their values, mission, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
β¨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone inside can give you the inside scoop and might even lead to a referral, which is always a bonus!
β¨Tip Number 3
Prepare for those tricky interview questions! Think about how your past experiences align with the role of Deputy Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your skills effectively.
β¨Tip Number 4
Donβt forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Deputy Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Deputy Manager role. Highlight your supervisory experience in retail and any achievements that demonstrate your ability to meet sales targets.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about retail and how you can empower a team. Share specific examples of how you've enhanced customer experiences in previous roles.
Showcase Your Problem-Solving Skills: In your application, give us examples of how you've tackled challenges in a fast-paced environment. We want to see your ability to think on your feet and manage teams effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. Itβs the easiest way for us to review your application and get back to you quickly!
How to prepare for a job interview at Home Bargains
β¨Know Your Stuff
Before the interview, make sure you understand the company and its mission. Research Home Bargains, their values, and what makes them unique in the retail space. This will help you align your answers with their goals and show that you're genuinely interested.
β¨Showcase Your Leadership Skills
As a Deputy Manager, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team, achieved sales targets, or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
β¨Emphasise Customer Focus
Customer service is key for Home Bargains. Be ready to discuss how you've prioritised customer needs in previous roles. Think of specific instances where you went above and beyond to enhance the customer experience, and be prepared to share these stories during the interview.
β¨Ask Thoughtful Questions
At the end of the interview, donβt forget to ask questions! This shows your interest and helps you gauge if the role is right for you. Consider asking about the team dynamics, training opportunities, or how success is measured in the Deputy Manager role. Itβs a great way to engage with the interviewer.