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For Companies At a Glance
- Tasks: Build and strengthen client relationships in the infrastructure sector while driving new business opportunities.
- Company: Specialist Procurement company with a focus on infrastructure projects.
- Benefits: Competitive salary, dynamic work environment, and opportunities for international travel.
- Why this job: Make a real impact by nurturing client relationships and contributing to business growth.
- Qualifications: Strong commercial acumen, excellent communication skills, and experience in infrastructure projects.
- Other info: Full-time office-based role near Gatwick with potential for international travel.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
My client, a specialist Procurement company, are recruiting for a Client Relationship Manager to join their Infrastructure project team and work closely with Management to strengthen client relationships.
About the Role
Your role as Client Relationship Manager will be focused on building and strengthening client relationships in the infrastructure sector, while working closely with the Management Team to drive new business opportunities and revenue growth. The successful candidate will actively promote our company and services, ensuring we deliver value and solutions that meet client needs. The primary territory focus will be Africa, the Middle East, and the Americas, with scope to expand into additional regions in the future. Where the company engages with in-country agents, the role may also involve these partnerships from the UK head office.
Responsibilities
- To develop, assess and maintain effective client relationships.
- To be the main point of contact and manage all client relationships through effective communication and ensure feedback from clients is communicated back to the internal teams.
- To produce client reporting to support internal reviews and management decisions.
- To focus on client relationships to obtain profitable further business from our clients.
- To work closely with the Management Team ensuring clients are being supported and expectations are being met in terms of delivery lead times and cost.
- To support Quality Assurance activities by ensuring all non-conformance, continuous improvement and feedback actions are reported and successfully closed out with clients.
- To engage in appropriate communications and interventions that may be required to assist and support the activities of the internal teams.
- To deal effectively with all client enquiries, issues and complaints received and ensure prompt query resolution.
- To report and escalate any issues to the Management Team for action/resolution.
- To undertake national and international business travel as directed and as and when required.
- To undertake any tasks required by the Senior Management Team that are commensurate to the role.
Qualifications
The successful candidate will have the following experience and personal attributes:
- Strong commercial acumen with the ability to build and maintain client relationships, to identify and capitalise on business opportunities.
- Agile thinker with the capacity to make informed decisions under pressure.
- Adaptable and flexible in a dynamic business environment.
- Exceptional attention to detail and commitment to quality of service.
- Experience working on Infrastructure and Construction projects desired.
- Articulate with excellent verbal and written communication skills.
- Collaborative team player who nurtures a positive work environment.
- Proactive attitude, with a hands-on approach to problem-solving and execution.
- Languages desirable for relevant territories.
This role is a full-time office-based position near Gatwick. Please only apply if you are a commutable distance from Gatwick (or able to relocate) and have full UK working rights.
To be considered for this opportunity please apply with your CV by clicking the link below or contact Anna Holtmon-Jones at anna@holtmonjones.com.
Client Relationship Manager in Crawley employer: Holtmon Jones
Contact Detail:
Holtmon Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in Crawley
✨Tip Number 1
Network like a pro! Get out there and connect with people in the infrastructure sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Client Relationship Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your commercial acumen and experience in building client relationships. Use specific examples from your past roles to demonstrate how you’ve successfully driven business opportunities and revenue growth.
✨Tip Number 3
Be proactive! If you see a company you’re interested in, don’t wait for them to post a job. Reach out directly and express your interest in working with them. Share how you can add value to their team, especially in managing client relationships in the infrastructure sector.
✨Tip Number 4
Keep it local! Since this role is based near Gatwick, make sure you’re clear about your commuting plans or relocation options. Employers love candidates who are ready to hit the ground running, so being upfront about your availability can give you an edge.
We think you need these skills to ace Client Relationship Manager in Crawley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relationship Manager. Highlight your experience in building client relationships, especially in the infrastructure sector, and showcase any relevant achievements that demonstrate your commercial acumen.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've successfully managed client relationships and driven business growth in the past.
Showcase Your Communication Skills: Since this role requires exceptional verbal and written communication skills, make sure your application reflects that. Keep your language clear and professional, and double-check for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Holtmon Jones
✨Know Your Client
Before the interview, research the company’s existing client relationships and their approach to client management. Understanding their key clients in the infrastructure sector will help you demonstrate your knowledge and show how you can add value.
✨Showcase Your Communication Skills
As a Client Relationship Manager, communication is key. Prepare examples of how you've effectively managed client relationships in the past. Be ready to discuss how you handle feedback and resolve issues, as this will highlight your ability to maintain strong connections.
✨Demonstrate Commercial Acumen
Be prepared to discuss how you identify and capitalise on business opportunities. Think of specific instances where your commercial insight led to successful outcomes. This will show that you understand the importance of driving revenue growth.
✨Emphasise Adaptability
The role requires flexibility in a dynamic environment. Share experiences where you had to adapt quickly to changes or challenges, especially in international contexts. This will illustrate your ability to thrive under pressure and manage diverse client needs.
