Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build and strengthen client relationships in the infrastructure sector while driving new business opportunities.
- Company: Specialist Procurement company with a focus on client engagement and growth.
- Benefits: Competitive salary, dynamic work environment, and opportunities for international travel.
- Why this job: Make a real impact by enhancing client relationships and contributing to business success.
- Qualifications: Strong commercial acumen, excellent communication skills, and experience in infrastructure projects.
- Other info: Full-time office-based role near Gatwick with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
My client, a specialist Procurement company, are recruiting for a Client Relationship Manager to join their Infrastructure project team and work closely with Management to strengthen client relationships.
About the Role
Your role as Client Relationship Manager will be focused on building and strengthening client relationships in the infrastructure sector, while working closely with the Management Team to drive new business opportunities and revenue growth. The successful candidate will actively promote our company and services, ensuring we deliver value and solutions that meet client needs. The primary territory focus will be Africa, the Middle East, and the Americas, with scope to expand into additional regions in the future. Where the company engages with in-country agents, the role may also involve these partnerships from the UK head office.
Responsibilities
- To develop, assess and maintain effective client relationships.
- To be the main point of contact and manage all client relationships through effective communication and ensure feedback from clients is communicated back to the internal teams.
- To produce client reporting to support internal reviews and management decisions.
- To focus on client relationships to obtain profitable further business from our clients.
- To work closely with the Management Team ensuring clients are being supported and expectations are being met in terms of delivery lead times and cost.
- To support Quality Assurance activities by ensuring all non-conformance, continuous improvement and feedback actions are reported and successfully closed out with clients.
- To engage in appropriate communications and interventions that may be required to assist and support the activities of the internal teams.
- To deal effectively with all client enquiries, issues and complaints received and ensure prompt query resolution.
- To report and escalate any issues to the Management Team for action/resolution.
- To undertake national and international business travel as directed and as and when required.
- To undertake any tasks required by the Senior Management Team that are commensurate to the role.
Qualifications
The successful candidate will have the following experience and personal attributes:
- Strong commercial acumen with the ability to build and maintain client relationships, to identify and capitalise on business opportunities.
- Agile thinker with the capacity to make informed decisions under pressure.
- Adaptable and flexible in a dynamic business environment.
- Exceptional attention to detail and commitment to quality of service.
- Experience working on Infrastructure and Construction projects desired.
- Articulate with excellent verbal and written communication skills.
- Collaborative team player who nurtures a positive work environment.
- Proactive attitude, with a hands-on approach to problem-solving and execution.
- Languages desirable for relevant territories.
This role is a full-time office-based position near Gatwick. Please only apply if you are a commutable distance from Gatwick (or able to relocate) and have full UK working rights. To be considered for this opportunity please apply with your CV by clicking the link below or contact Anna Holtmon-Jones.
Client Relationship Manager in Crawley Down employer: Holtmon Jones
Contact Detail:
Holtmon Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager in Crawley Down
✨Tip Number 1
Network like a pro! Get out there and connect with people in the infrastructure sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Be prepared for interviews by researching the company and its clients. Understand their projects and challenges, especially in Africa, the Middle East, and the Americas. This will help us show how you can add value and strengthen those client relationships right from the get-go.
✨Tip Number 3
Practice your communication skills! As a Client Relationship Manager, you’ll need to articulate your thoughts clearly and effectively. We suggest doing mock interviews with friends or using online platforms to refine your pitch and ensure you come across as confident and articulate.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that apply button and let’s get the conversation started!
We think you need these skills to ace Client Relationship Manager in Crawley Down
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relationship Manager. Highlight your experience in building client relationships, especially in the infrastructure sector, and showcase any relevant achievements that demonstrate your commercial acumen.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Mention specific examples of how you've successfully managed client relationships and driven business growth in the past.
Showcase Your Communication Skills: Since this role requires exceptional verbal and written communication skills, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Holtmon Jones
✨Know Your Client
Before the interview, research the company’s existing client relationships and their projects in the infrastructure sector. Understanding their client base will help you demonstrate your ability to build and maintain those relationships effectively.
✨Showcase Your Communication Skills
As a Client Relationship Manager, communication is key. Prepare examples of how you've successfully managed client communications in the past. Be ready to discuss how you handle feedback and resolve issues, as this will show your proactive approach.
✨Demonstrate Commercial Acumen
Be prepared to discuss how you identify and capitalise on business opportunities. Think of specific instances where your commercial insight led to successful outcomes. This will highlight your ability to drive revenue growth for the company.
✨Emphasise Adaptability
The role requires flexibility in a dynamic environment. Share experiences where you had to adapt quickly to changes or challenges. This will illustrate your agile thinking and problem-solving skills, which are crucial for success in this position.
