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- Tasks: Manage client relationships and support senior leadership in a dynamic project environment.
- Company: Specialist SME in Mining, Infrastructure, and Oil & Gas sectors.
- Benefits: Full-time role with opportunities for travel and professional growth.
- Why this job: Join a collaborative team and make a real impact in client management.
- Qualifications: Strong relationship-building skills and French language proficiency preferred.
- Other info: Office-based near Gatwick; must have UK working rights.
The predicted salary is between 40000 - 50000 £ per year.
My client, a specialist SME within the Mining, Infrastructure and Oil & Gas sectors, is looking to appoint a Client Relationship Manager with French language skills to join their Infrastructure team. This position offers the opportunity to work closely with senior leadership, combining client interaction, coordination and relationship management within a dynamic project environment.
About the Role
Your role as Client Relationship Manager will be focused on account management of new and existing clients, building and strengthening client relationships, and executive assistant duties to the Senior Leadership Team. The successful candidate will actively promote the company and its services, ensuring delivery of value and solutions that meet client needs. The primary territory focus will be Africa and Europe, where French language skills would be ideal. Where the company engages with in-country agents, the role may also involve managing these partnerships from the UK head office.
Responsibilities
- To develop, assess and maintain effective client relationships.
- Executive Assistant duties supporting the CEO and Senior Leadership Team with a variety of tasks.
- Commercial due diligence of financial data.
- To be the main point of contact and manage all client relationships through effective communication, ensuring feedback from clients is communicated back to the internal teams.
- To produce client reporting to support internal reviews and management decisions.
- To focus on client relationships to obtain profitable further business from clients.
- To work closely with the Management Team, ensuring clients are being supported and expectations are being met in terms of delivery lead times and cost.
- To support Quality Assurance activities by ensuring all non-conformance, continuous improvement and feedback actions are reported and successfully closed out with clients.
- To engage in appropriate communications and interventions that may be required to assist and support the activities of the internal teams.
- To deal effectively with all client enquiries, issues and complaints received, and ensure prompt query resolution.
- To report and escalate any issues to the Management Team for action/resolution.
- To undertake national and international business travel as directed and as and when required.
- To undertake any tasks required by the Senior Management Team that are commensurate with the role.
Skills & Experience Required
- Strong commercial acumen with the ability to build and maintain client relationships, and to identify and capitalise on business opportunities.
- Executive Assistant experience.
- Agile thinker with the capacity to make informed decisions under pressure.
- Adaptable and flexible in a dynamic business environment.
- Exceptional attention to detail and commitment to quality of service.
- Experience working on Infrastructure and Construction projects desired.
- Articulate, with excellent verbal and written communication skills.
- Collaborative team player who nurtures a positive work environment.
- Proactive attitude, with a hands-on approach to problem-solving and execution.
- French language highly desirable, or multilingual.
This role is a full-time, office-based position near Gatwick. Please only apply if you are within a commutable distance of Gatwick (or able to relocate) and have full UK working rights.
To be considered for this opportunity, please apply with your CV by clicking the link below or contact Anna Holtmon-Jones at anna@holtmonjones.com.
Client Relationship Manager - French Speaking employer: Holtmon Jones
Contact Detail:
Holtmon Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relationship Manager - French Speaking
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at companies you're interested in. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Show them you know your stuff about their work in Mining, Infrastructure, and Oil & Gas. It’ll impress them and help you stand out!
✨Tip Number 3
Practice your French! If you're applying for a role that requires language skills, brush up on your conversational French. Being able to communicate effectively can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Relationship Manager - French Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Relationship Manager. Highlight your experience in account management and client relationships, especially in the Mining, Infrastructure, or Oil & Gas sectors. We want to see how you can bring value to our team!
Show Off Your French Skills: Since this role requires French language skills, don’t forget to mention your proficiency level! If you've used your French in a professional setting, share those experiences. We love seeing candidates who can communicate effectively with our clients across Africa and Europe.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and responsibilities. We appreciate a well-structured application that makes it easy for us to see your strengths at a glance!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy – just click the link and follow the prompts!
How to prepare for a job interview at Holtmon Jones
✨Know Your Client
Before the interview, research the company and its clients in the Mining, Infrastructure, and Oil & Gas sectors. Understand their services and how they deliver value to clients. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Language Skills
Since French language skills are highly desirable, be prepared to demonstrate your proficiency. You might be asked to converse in French or discuss how you've used your language skills in previous roles. Practising common phrases related to client management can give you an edge.
✨Highlight Your Relationship Management Experience
Be ready to share specific examples of how you've built and maintained client relationships in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, focusing on how your actions led to positive outcomes for both clients and your previous employers.
✨Prepare for Executive Assistant Duties
Since the role involves supporting the Senior Leadership Team, think about your experience with executive assistant tasks. Be prepared to discuss how you've managed schedules, coordinated meetings, and handled confidential information, showcasing your organisational skills and attention to detail.