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- Tasks: Guide customers on vehicle services and repairs while managing multiple tasks.
- Company: Dynamic automotive company with a fast-paced, supportive environment.
- Benefits: Competitive salary, bonuses, training opportunities, and a great work-life balance.
- Other info: Quick career progression with training from within and a fun team atmosphere.
- Why this job: Join a vibrant team and make a real difference in customer satisfaction.
- Qualifications: Experience in the motor trade and excellent communication skills required.
The predicted salary is between 34000 - 40000 £ per year.
Location: Basingstoke, England
Sector: Automotive
Salary: £34,000.00 to £40,000.00 per annum
Benefits: 1/4 Saturdays + Training & Accreditation
Job Role: Automotive Service Advisor
Salary: £32,000 - £34,000 basic with an OTE of £40,000
Highlights:
- Paying up to £34,000 with bonus + quarterly CSI bonuses totalling over £40,000
- 1 of 4 Saturdays
- Very quick accreditation – majority of managers progress from within, training through their training academy
- Multi-faceted team and personalities – great working environment at a high pace, if you enjoy the activity this is worth a look.
Key role and responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customer's needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements:
- Experience as a Service Admin / Service Advisor in the Motor Trade
- The ability to sell additional products and services to customers
- Driving license
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Automotive Service Advisor in Wokingham employer: Holt Recruitment
Contact Detail:
Holt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Wokingham
✨Tip Number 1
Network like a pro! Reach out to your contacts in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their services and think about how your experience as a Service Advisor can add value. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your communication skills and ability to manage multiple tasks, as these are key in the fast-paced automotive environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Advisor in Wokingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Admin or Service Advisor in the Motor Trade. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Automotive Service Advisor role. We love seeing your personality come through, so let us know what excites you about this position.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and professional, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Holt Recruitment
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Understand common service and repair work, as well as the products and services you might be selling. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As an Automotive Service Advisor, you'll need to communicate effectively with customers. Practice explaining complex automotive issues in simple terms. During the interview, demonstrate your ability to listen and respond to questions clearly, showing that you can provide outstanding customer service.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a customer query or complaint. Think about how you would approach these situations and practice your responses. This will help you showcase your problem-solving skills and ability to manage multiple tasks under pressure.
✨Highlight Your Sales Experience
Since selling additional products is part of the job, be ready to discuss your previous sales experience. Share specific examples of how you've successfully upsold services or products in the past. This will demonstrate your ability to meet the company's needs and contribute to their success.