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For Companies At a Glance
- Tasks: Manage daily operations and keep customers updated on their vehicle status.
- Company: Family-run garage with a stellar reputation in Poole.
- Benefits: Competitive salary, no weekend work, and generous holiday package.
- Other info: Enjoy a stable work-life balance with all Christmas days off.
- Why this job: Join a supportive team and enhance your customer service skills.
- Qualifications: Experience in customer service or the motor trade is a plus.
The predicted salary is between 31000 - 33000 £ per year.
Location: Poole, England
Salary: £31,000 to £33,000 per annum
Job Overview
We are seeking a Service Advisor to manage day‑to‑day operations of a successful garage, handling administrative tasks and keeping customers updated on the status of their vehicle. The role focuses on the customer journey within a family‑run business.
Key Details
- Basic Salary is offered between £31,000 and £33,000 – you're dependably paid, no bonus schemes.
- Monday to Friday 8:00 – 5:30 pm only (no weekends as a rule).
- Family‑run and owned business with an excellent reputation.
- All Christmas days off with an outstanding holiday package for Service Advisors.
Requirements
- Experience in the motor trade or the ability to deliver outstanding customer service to a variety of customers from a customer‑service setting.
- Ability to deal with a million‑and‑one admin tasks while making phone calls updating customers on the status of their vehicle.
To apply, please send your CV to eric@holtrecruitment.com or call 07885 857727.
Service Advisor (Mon to Fri only) employer: Holt Recruitment
Contact Detail:
Holt Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Mon to Fri only)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the motor trade. A personal recommendation can go a long way in landing that Service Advisor role.
✨Tip Number 2
Prepare for the interview by researching the company. Understand their values and what makes them a family-run business. This will help you connect with them during your chat and show you're genuinely interested.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to handle tricky customer situations. Being able to demonstrate your problem-solving abilities will impress them.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Service Advisor (Mon to Fri only)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Service Advisor role. Highlight any customer service experience and admin tasks you've handled, as this is key for us.
Craft a Personal Cover Letter: Don’t just send a generic cover letter! Take a moment to explain why you’re excited about joining our family-run business and how you can contribute to our excellent reputation.
Showcase Your Communication Skills: Since you'll be updating customers regularly, it’s important to demonstrate your communication skills in your application. Use clear and friendly language to show us you’re the right fit!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Holt Recruitment
✨Know the Company
Before your interview, take some time to research the family-run business. Understand their values, reputation, and what makes them stand out in the motor trade. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since the role focuses on delivering outstanding customer service, prepare examples from your past experiences where you've excelled in this area. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your ability to handle the customer journey effectively.
✨Be Ready for Admin Talk
The job involves juggling various administrative tasks while keeping customers updated. Be prepared to discuss how you manage your time and stay organised. You might want to share tools or methods you use to keep track of multiple tasks, as this will show your potential employer that you can handle the demands of the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company culture, or how they measure success in the role. This not only shows your interest but also helps you determine if this is the right fit for you.