At a Glance
- Tasks: Guide customers on vehicle services and repairs while managing job cards.
- Company: Join a leading main dealership with a successful Aftersales team.
- Benefits: Earn £32,000 plus bonuses, enjoy 22 days holiday, and no Saturday work.
- Other info: Enjoy a supportive environment with opportunities for career growth.
- Why this job: Be part of a dynamic team and enhance your customer service skills.
- Qualifications: Main dealership experience and familiarity with service admin systems required.
The predicted salary is between 32000 - 32000 £ per year.
Our client, a main dealership, is looking for a high-performing Service Advisor to join their successful Aftersales team. The Service Advisor role comes with a competitive salary of £32,000 with an excellent benefits package:
- Monday to Friday 8am-6pm
- No Saturdays
- 22 days holiday (plus bank holidays)
- 30 minutes lunch
- Attendance bonus
- Generous commission schemes
- £40,000 OTE
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner.
- Advise on timescales and collection arrangements.
- Produce job cards on the in-house computer system.
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar.
- Experience with Kerridge/Pinnacle/DRIVE/ONELink.
- Ability to sell additional products and services to customers.
- Experience in using commercial databases.
Job Type: Permanent, Hours: Full time.
Service Advisor employer: Holt Recruitment
Join our dynamic team as a Service Advisor at our main dealership in Epsom, where we prioritise employee satisfaction and professional growth. With a competitive salary of £32,000, generous commission schemes, and a supportive work culture that values work-life balance, you will thrive in an environment that encourages excellence and rewards hard work. Enjoy 22 days of holiday plus bank holidays, and the opportunity to earn up to £40,000 OTE while working Monday to Friday with no weekends.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who have experience in main dealerships. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge and customer service skills. Think of real-life scenarios where you’ve successfully handled customer queries or upsold services. We want you to shine when it comes to showcasing your experience!
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Service Advisor role. We’re all about making the process smooth and easy for you, so don’t miss out on the opportunity to join a fantastic team!
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in a main dealership setting. We want to see how your background as a Service Advisor or Service Admin aligns with what we're looking for!
Be Professional and Personable:As a Service Advisor, you'll be the face of our dealership. Use your application to demonstrate your ability to communicate effectively and professionally with customers. We love a friendly tone!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the time to connect their skills to our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Holt Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the main dealership environment and the specific systems mentioned, like Kerridge or Pinnacle. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you had to explain complex service issues clearly and professionally. This will demonstrate your ability to communicate effectively with customers.
✨Show Your Sales Skills
Since the role involves selling additional products and services, come prepared with examples of how you've upsold in previous positions. Highlight your understanding of customer needs and how you can meet them through additional offerings.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the dealership's aftersales team and their goals. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
