At a Glance
- Tasks: Assist customers with vehicle service needs and upsell additional products.
- Company: Join a popular multi-franchise dealership group in Portsmouth.
- Benefits: Earn up to £45,000 OTE with training for career growth.
- Other info: Enjoy a supportive culture with opportunities for advancement.
- Why this job: Be part of a dynamic team in a fast-paced environment.
- Qualifications: Experience in a similar role and excellent communication skills required.
The predicted salary is between 30000 - 45000 € per year.
Salary: £30,000 OTE £40,000 - £45,000
Location: Portsmouth
We have taken on for a Service Advisor in the Portsmouth Area for a popular Multi-franchise Dealership Group. This is a very active site, which means high upsell potential and strong team bonuses too.
- Up to £30,000 basic with a £40,000-£45,000 OTE
- Mon - Fri 8-6pm with 1/4 Saturdays (currently 1 of 6)
- Very quick accreditation - one fact about the Group is the majority of their managers progress frequently from within, you will be given training for growth through their training academy.
- Multi-faceted team and personalities – great working environment at a high pace, if you enjoy the activity this is worth a look.
Key role and responsibilities for this Service Advisor role:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customer's needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customers
- Driving license
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
If you are interested in finding out more get in contact with Eric Duxbury on 07885 857727, email eric@holtrecruitment.com or send us your CV by Clicking Apply Now!
Automotive Service Advisor in Portsmouth employer: Holt Recruitment
Join a dynamic and thriving multi-franchise dealership group in Portsmouth, where your role as an Automotive Service Advisor will be both rewarding and impactful. With competitive earnings potential of up to £45,000 OTE, a supportive work culture that prioritises employee growth through a dedicated training academy, and a vibrant team environment, this is an excellent opportunity for those looking to advance their careers in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor in Portsmouth
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Automotive Service Advisor role. Highlight your experience and how it aligns with their needs, especially your ability to upsell and provide top-notch customer service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Automotive Service Advisor in Portsmouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor or in a similar role. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and sales abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this fast-paced environment. Share specific examples of how you've managed multiple tasks and delivered outstanding customer service.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your ability to convey information clearly and professionally. We love candidates who can articulate their thoughts well, so let that shine through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Holt Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and repairs. Familiarise yourself with common issues vehicles face and the products you might sell. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and your team. Practice explaining complex information in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Highlight Your Sales Experience
Since upselling is a key part of this role, be ready to discuss your previous sales experience. Share specific examples of how you've successfully sold products or services in the past, and how you can apply those skills in this position.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the dealership's training academy, team dynamics, and growth opportunities. This shows you're not just interested in the job, but also in how you can grow within the company.
