At a Glance
- Tasks: Assist customers with vehicle service needs and manage repair timelines.
- Company: Join a family-run garage known for its award-winning service.
- Benefits: Enjoy a competitive salary, paid overtime, and monthly bonuses.
- Other info: Opportunity for career growth in a dynamic and friendly workplace.
- Why this job: Be part of a successful team in a supportive environment with no weekend work.
- Qualifications: Previous experience as a Service Advisor and strong customer service skills.
The predicted salary is between 30000 - 30000 £ per year.
Our client is an Independent Garage and has the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Northampton.
Hours: 8am-5:30pm Monday-Friday – No weekends. Paid overtime. Monthly bonus. Award winning garage.
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner.
- Advise on timescales and collection arrangements.
- Produce job cards on the in‑house computer system.
Minimum Service Advisor Requirements:
- Experience in a similar role (Service Admin/Service Advisor).
- Experience with Kerridge/Pinnacle/DRIVE/ONELink.
- Ability to sell additional products and services to customers.
- Experience using commercial databases for customer service.
- Ability to manage multiple tasks.
Job Type: Permanent, Full time.
Service Advisor in Northampton employer: Holt Recruitment
Join our award-winning family-run garage in Northampton as a Service Advisor, where you will thrive in a supportive and friendly work environment. We offer competitive pay, paid overtime, and monthly bonuses, alongside opportunities for professional growth within our dedicated Aftersales team. Enjoy a work-life balance with no weekend shifts, making this an ideal place for those seeking meaningful employment in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who might know someone at the garage you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your product knowledge and customer service skills. Think about how you can demonstrate your experience with systems like Kerridge or Pinnacle during the conversation.
✨Tip Number 3
Showcase your personality! When you get the chance to meet the team, let your enthusiasm for the role shine through. Remember, they’re looking for someone who fits into their family-run vibe as much as your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Service Advisor in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience as a Service Advisor. We want to see how you've handled customer service and managed tasks in previous roles, so don’t hold back on those details!
Show Off Your Skills:If you’ve got experience with systems like Kerridge or Pinnacle, shout about it! We love seeing candidates who can hit the ground running, so make sure to mention any relevant software skills.
Be Professional Yet Personable:In your cover letter, strike a balance between professionalism and a friendly tone. We’re a family-run garage, so we appreciate a personal touch that shows you’re a good fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Holt Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of service advising and the specific systems mentioned, like Kerridge or Pinnacle. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Customer Service is Key
Prepare examples of how you've successfully handled customer interactions in the past. Think about times when you had to explain complex repairs or services clearly and professionally. This will demonstrate your ability to communicate effectively with customers.
✨Show Your Sales Skills
Since the role involves selling additional products and services, come prepared with examples of how you've upsold in previous positions. Highlight your understanding of customer needs and how you can match them with the right services.
✨Time Management Matters
Be ready to discuss how you manage multiple tasks efficiently. You might want to share a story about a busy day where you juggled various responsibilities while maintaining high customer satisfaction. This will show that you can thrive in a fast-paced environment.
