We are recruiting for an experienced Hire Controller to join a well‑established and growing business within the construction equipment and plant hire sector.
This is an excellent opportunity for someone who enjoys working in a fast‑paced environment where no two days are the same.
As the first point of contact for customers, you will play a key role in coordinating equipment hire, ensuring excellent customer service, and supporting the smooth day‑to‑day operation of the depot.
Key Responsibilities
- Respond to customer hire enquiries via telephone, email and online booking systems.
- Process hire requests and accurately manage bookings.
- Monitor equipment availability and maintain accurate hire records.
- Coordinate with engineering teams to ensure equipment is serviced, prepared and ready for hire.
- Liaise with transport teams to organise timely deliveries and collections.
- Provide outstanding customer service and build strong relationships with customers.
- Support the depot team with general administrative duties as required.
- Ensure all documentation is completed accurately and in line with company procedures.
What We’re Looking For
We’re keen to speak with candidates who have experience in a similar Hire Controller or Hire Desk role, ideally within one of the following sectors:
- Plant Hire
- Powered Access
- Tool Hire
- Lifting Equipment
- Material Handling
- Construction Equipment
You’ll also have:
- Strong organisational and multitasking skills.
- Excellent communication and customer service abilities.
- Good IT skills, including Microsoft Office and hire management systems.
- The ability to work effectively in a busy depot environment.
- A proactive and positive approach to problem‑solving.
What’s on Offer
- Competitive salary.
- Stable, full‑time permanent position.
- Opportunity to join a growing and successful business.
- Friendly and supportive team environment.
- Long‑term career development opportunities.
- Ongoing training and professional development.
Hire Controller in Leeds employer: Holt Recruitment
Holt Recruitment is an exceptional employer, offering a dynamic and supportive engineering environment where innovation thrives. With hybrid working arrangements and competitive healthcare benefits, employees are empowered to achieve a healthy work-life balance while contributing to groundbreaking spacecraft projects. The company fosters professional growth through collaboration with multidisciplinary teams, ensuring that every team member can develop their skills and advance their careers in the exciting field of aerospace engineering.