At a Glance
- Tasks: Assist customers and manage warranty claims in a fast-paced dealership environment.
- Company: Join a popular multi-franchise dealership group with a vibrant team culture.
- Benefits: Earn up to £35,000 OTE with Monday to Friday hours and no weekends.
- Other info: Exciting career growth opportunities in the automotive industry await you!
- Why this job: Enhance your skills in a dynamic role with great earning potential and training.
- Qualifications: Experience in service roles, strong communication, and a valid driving licence required.
Are you a Service Advisor looking to up-skill in the Warranty Department? You're in the right place. We have taken on for a Service Advisor / Warranty Administrator role in the RG Area for a popular Multi-franchise Dealership Group. This is a very active site, which means high up sell potential and strong team bonuses too.
- Up to £30,000 basic with a £35,000 OTE
- Monday to Friday only, no weekends
- Full warranty exposure and training within this multi-franchise Dealership Group
Minimum requirements for this Service Advisor / Warranty Admin role:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customers
- Driving license
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below.
Please note: if your CV is out of date, don't worry. Apply anyway, we can update it for you.
Service Advisor / Warranty Administrator in Twyford employer: Holt Recruitment Ltd
Join a leading engineering business in Leeds as a Field Service Engineer, where you will enjoy a supportive work culture that values independence and technical problem-solving. With competitive salaries, ongoing training, and a focus on employee growth, this role offers the chance to develop your skills while providing exceptional service to customers. Benefit from a comprehensive package including a company vehicle, medical plans, and long-term career development opportunities in a thriving industry.
StudySmarter Expert Advice🤫
We think this is how you could land Service Advisor / Warranty Administrator in Twyford
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Holt Recruitment Ltd. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Holt Recruitment Ltd before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Service Advisor / Warranty Administrator in Twyford
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Holt Recruitment Ltd:Your cover letter is your chance to shine! Tell us why you want to work at Holt Recruitment Ltd specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Holt Recruitment Ltd!
How to prepare for a job interview at Holt Recruitment Ltd
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
