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- Tasks: Guide customers through vehicle service needs and ensure a smooth experience.
- Company: Prestige Main Dealership in Stevenage with a dynamic Aftersales team.
- Benefits: Competitive salary, family-friendly perks, and a paid day off for your birthday.
- Why this job: Join a successful team and make a real difference in customer satisfaction.
- Qualifications: Experience as a Service Advisor or similar role, with strong communication skills.
- Other info: Enjoy long service rewards and a supportive work environment.
Our client, a Prestige Main Dealership in Stevenage is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team.
Working Hours:
- Saturday's 1 in 3
- Monday to Friday 8am - 6pm
Family friendly benefits such as:
- Enhanced Paternity & Maternity leave
- Long Service holiday rewards that increase with your length of service
- Paid day off for your birthday
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customers
- Experience in using commercial databases
Job Type - Permanent
Hours - Full time
If you are interested in this Service Advisor role, please apply today!
Service Advisor in Stevenage employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Stevenage
✨Tip Number 1
Get to know the dealership! Research their values, services, and customer feedback. This will help you tailor your conversation during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your previous experience as a Service Advisor or in a similar role makes you the perfect fit. Highlight your ability to communicate effectively with customers and your knack for upselling services.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info about the dealership and might even lead to a referral.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Service Advisor in Stevenage
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in similar positions and any skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our needs. Keep it professional but let your personality show through!
Showcase Your Customer Service Skills: As a Service Advisor, customer interaction is key. Make sure to highlight any relevant experience where you've provided excellent service or resolved customer issues. We love candidates who can connect with customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at Holt Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and repairs. Familiarise yourself with common issues vehicles face and the solutions available. This will help you confidently discuss how you can assist customers during the interview.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and the workshop team. Practice explaining complex information in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Highlight Your Sales Experience
Since selling additional products and services is part of the role, be ready to share examples of how you've successfully upsold in previous positions. Think of specific situations where you identified customer needs and provided tailored solutions.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the dealership's culture, team dynamics, and expectations for the Service Advisor role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
