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- Tasks: Assist customers with vehicle service needs and provide expert advice on repairs.
- Company: Prestigious dealership known for its loyal customer base and supportive team culture.
- Benefits: Earn up to £40,000 OTE with a competitive salary and bonuses.
- Why this job: Join a dynamic team and enjoy a fast-paced environment with growth opportunities.
- Qualifications: Experience in a similar role and excellent communication skills required.
- Other info: Monday to Friday schedule with training for career advancement.
Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match.
Salary: Up to £30,900 OTE £40,000
Location: Southampton
We have taken on for a Service Advisor in the Southampton area for a very popular Prestige Dealership. A legacy franchise; a household name, with a very loyal/repeat customer base. This is a very active site, high up-sell potential and strong team bonuses too.
- £30,900 basic OTE £40,000
- Mon - Fri only
- Brand Accreditation - one fact about the Group is the majority of their managers progress frequently from within, you will be given training for growth through their training academy.
- Multi-faceted team and personalities – great working environment at a high pace, if you enjoy the activity this is worth a look.
Key role and responsibilities for this Service Advisor role:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customer's needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customers
- Driving license
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
If you are interested in finding out more get in contact with Eric Duxbury.
Automotive Service Advisor (Mon - Fri only) in Southampton employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor (Mon - Fri only) in Southampton
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and what makes them tick. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. You never know who might put in a good word for you!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios specific to the automotive industry. Think about how you can demonstrate your customer service skills and ability to upsell – that's key for this role!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Automotive Service Advisor (Mon - Fri only) in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Service Advisor or in a similar role. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and sales abilities!
Show Off Your Communication Skills: Since communication is key in this role, use your application to demonstrate your ability to convey information clearly and professionally. We love seeing examples of how you've successfully interacted with customers in the past.
Highlight Your Multi-tasking Abilities: This job requires juggling multiple tasks, so make sure to mention any relevant experiences where you’ve managed several responsibilities at once. We appreciate candidates who can thrive in a busy environment!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’re excited to see your application come through!
How to prepare for a job interview at Holt Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and repairs. Familiarise yourself with common issues vehicles face and the products your potential employer offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and your team. Practice explaining complex automotive concepts in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Highlight Your Sales Experience
Since this role involves selling additional products and services, be ready to discuss your previous sales experience. Share specific examples of how you've successfully upsold or advised customers in the past, and how it benefited both the customer and your previous employer.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the dealership's training academy, team dynamics, and growth opportunities. This shows you're not just interested in the job, but also in how you can grow within the company.
