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- Tasks: Assist customers with vehicle service needs and provide expert advice on repairs.
- Company: Join a leading main dealership with a vibrant Aftersales team.
- Benefits: Earn £30,000 plus bonuses, with a fantastic benefits package.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be the go-to person for customers and make their vehicle experience exceptional.
- Qualifications: Experience in a similar role and excellent communication skills required.
Our client, a main dealership, is looking for a high-performing Service Advisor to join their dynamic and successful Aftersales team in Preston. The Service Advisor role comes with a competitive salary of £30,000 with an OTE of £37,000 and an excellent benefits package.
Company Benefits:
- Company Benefits Scheme
- Company Pension
- Performance Bonus
Key Service Advisor Roles and Responsibilities:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on the in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum Service Advisor Requirements:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customers
- Experience in using commercial databases
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
Service Advisor in Preston employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor in Preston
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, especially those who work at dealerships. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for the interview by researching the dealership and its services. Show them you know your stuff about their operations and how you can contribute as a Service Advisor. Confidence is key!
✨Tip Number 3
Practice your communication skills! As a Service Advisor, you'll need to explain complex repairs in simple terms. Role-play with a friend or family member to get comfortable with this.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for the Service Advisor role. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Service Advisor in Preston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in customer service and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your past experiences align with what we’re looking for. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills: As a Service Advisor, communication is key! Make sure your application reflects your ability to communicate clearly and professionally. We want to see that you can convey information effectively, just like you would with our customers.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Holt Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle servicing and repairs. Familiarise yourself with common issues and solutions, as well as the products and services the dealership offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and colleagues. Practice explaining complex information in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Prepare for Role-Play Scenarios
Expect to be put in real-life scenarios during the interview. Prepare for role-play situations where you might have to advise a customer on service options or handle a complaint. This will showcase your problem-solving skills and customer service approach.
✨Highlight Your Sales Experience
Since selling additional products is part of the job, be ready to discuss your previous sales experience. Share specific examples of how you've successfully upsold services or products in the past, and explain your approach to understanding customer needs.