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- Tasks: Assist customers with vehicle service needs and provide expert advice on repairs.
- Company: Prestigious dealership with over 50 years of trusted service.
- Benefits: Earn up to £38,000 OTE with uncapped potential and Monday to Friday work.
- Why this job: Join a dynamic team and grow your career in a fast-paced environment.
- Qualifications: Experience in a similar role and excellent communication skills required.
- Other info: Opportunities for training and career progression within the company.
The predicted salary is between 28800 - 43200 £ per year.
Salary: Up to £(phone number removed) basic OTE £36,000 (UNCAPPED)
Location: Southampton
We have taken on for a Service Advisor in the Southampton area for a very popular Prestige Dealership. The lifespan of this dealership goes well over 50 years; a household name brand, with a very loyal/repeat customer base. This is a very active site, which means high up-sell potential and strong team bonuses too.
- £38,000 OTE with uncapped earning potential
- Monday - Friday only
- Brand Accreditation - one fact about the Group is the majority of their managers progress frequently from within, you will be given training for growth through their training academy.
- Multi-faceted team and personalities – great working environment at a high pace, if you enjoy the activity this is worth a look.
Key role and responsibilities for this Service Advisor role:
- Ensure customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customer's needs
- Advise on timescales and collection arrangements / Produce job cards on in-house computer system
- Update customer and vehicle records / Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
Minimum requirements for this Service Advisor role:
- Experience in a similar role, as a Service Admin / Service Advisor or similar
- An ability to sell additional products and services to customer
- Driving license
- Excellent communication skills and the ability to deliver outstanding customer service
- The ability to manage multiple tasks
If you are interested in finding out more get in contact with Eric Duxbury on (phone number removed), email (url removed) or send us your CV by Clicking Apply Now.
Automotive Service Advisor in Northam employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor in Northam
✨Tip Number 1
Get to know the dealership inside out! Research their history, values, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your experience as a Service Advisor aligns with their needs. Highlight your ability to upsell and provide excellent customer service – that's what they want to hear!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local automotive events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at this prestigious dealership.
We think you need these skills to ace Automotive Service Advisor in Northam
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Automotive Service Advisor role. Highlight any relevant experience and skills that match the job description, like customer service and sales abilities. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and why you’d be a great fit for our dealership. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our company. Plus, we’re excited to see your application come through!
How to prepare for a job interview at Holt Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of automotive services and repairs. Familiarise yourself with common issues vehicles face and the solutions available. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Service Advisor, you'll need to communicate effectively with customers and your team. Practice explaining complex automotive terms in simple language. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions.
✨Prepare for Role-Play Scenarios
Expect some role-play during the interview where you might have to handle a customer query or complaint. Think about how you would approach these situations, focusing on empathy and problem-solving. This will highlight your customer service skills.
✨Highlight Your Sales Experience
Since upselling is a key part of the job, be ready to discuss your previous sales experiences. Share specific examples of how you've successfully sold products or services in the past, and how you can apply those skills in this new role.
