At a Glance
- Tasks: Coordinate equipment hire and ensure excellent customer service in a fast-paced environment.
- Company: Join a well-established business in the construction equipment and plant hire sector.
- Benefits: Competitive salary, full-time position, and long-term career development opportunities.
- Other info: Friendly team environment with ongoing training and professional development.
- Why this job: Be the key link between customers and teams, making every day exciting and impactful.
- Qualifications: Experience in a Hire Controller role with strong organisational and communication skills.
We are recruiting for an experienced Hire Controller to join a well-established and growing business within the construction equipment and plant hire sector. This is an excellent opportunity for someone who enjoys working in a fast-paced environment where no two days are the same. As the first point of contact for customers, you'll play a key role in coordinating equipment hire, ensuring excellent customer service, and supporting the smooth day-to-day operation of the depot.
The Role
As a Hire Controller, you'll be the link between customers, the engineering team and the transport department, ensuring equipment is available, prepared and delivered efficiently.
Key Responsibilities
- Respond to customer hire enquiries via telephone, email and online booking systems.
- Process hire requests and accurately manage bookings.
- Monitor equipment availability and maintain accurate hire records.
- Coordinate with engineering teams to ensure equipment is serviced, prepared and ready for hire.
- Liaise with transport teams to organise timely deliveries and collections.
- Provide outstanding customer service and build strong relationships with customers.
- Support the depot team with general administrative duties as required.
- Ensure all documentation is completed accurately and in line with company procedures.
What We're Looking For
We're keen to speak with candidates who have experience in a similar Hire Controller or Hire Desk role, ideally within one of the following sectors:
- Plant Hire
- Powered Access
- Tool Hire
- Lifting Equipment
- Material Handling
- Construction Equipment
You'll also have:
- Strong organisational and multitasking skills.
- Excellent communication and customer service abilities.
- Good IT skills, including Microsoft Office and hire management systems.
- The ability to work effectively in a busy depot environment.
- A proactive and positive approach to problem-solving.
What's on Offer
- Competitive salary.
- Stable, full-time permanent position.
- Opportunity to join a growing and successful business.
- Friendly and supportive team environment.
- Long-term career development opportunities.
- Ongoing training and professional development.
If you have experience working within the hire industry and enjoy delivering excellent customer service while keeping operations running smoothly, we'd love to hear from you. Apply today for a confidential discussion.
Hire Controller in Leeds employer: Holt Recruitment Ltd
Join a dynamic and supportive team as a Hire Controller in the thriving construction equipment and plant hire sector. Our company offers a competitive salary, stable full-time positions, and ample opportunities for career development, all within a friendly environment that values excellent customer service and teamwork. With ongoing training and a commitment to employee growth, we ensure that every day brings new challenges and rewards in a fast-paced setting.
StudySmarter Expert Advice🤫
We think this is how you could land Hire Controller in Leeds
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Holt Recruitment Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Hire Controller at Holt Recruitment Ltd.
We think you need these skills to ace Hire Controller in Leeds
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Holt Recruitment Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
