Hire Desk Controller

Hire Desk Controller

Full-Time 30500 £ / year No home office possible
Holt Recruitment Ltd

At a Glance

  • Tasks: Manage hire enquiries and coordinate machine deliveries with a friendly approach.
  • Company: Leading nationwide tool and plant hire company with a supportive team.
  • Benefits: Competitive salary, Monday to Friday work schedule, and career development opportunities.
  • Other info: Great opportunity for growth in a thriving industry.
  • Why this job: Join a dynamic team and play a key role in customer satisfaction.
  • Qualifications: Experience in plant or tool hire and strong communication skills.

Rota: Monday – Friday – DAYS

Location: Saltley, Birmingham

Salary: £28,000 – £33,000

My client, a large Tool / Plant / Powered Access hire company operating Nationwide, are looking for a Hire Desk Controller to join their team.

The role of Hire Controller in brief:

  • Taking hire enquiries via telephone, email and our online ordering system.
  • Checking availability of machines and ensuring that machine statuses are always up to date on our systems.
  • Coordinating with the engineering and transport teams to ensure that the correct machines are ready and delivered to customer sites.
  • Communicating effectively with other colleagues, and providing a helpful and friendly point of contact for depot enquiries.

The ideal candidate for Hire Controller:

  • Previous experience in a Plant, Powered access, Tool or Material Handling industries.
  • Good knowledge of Microsoft packages, and computer skills in general.
  • Good communication skills.

Next steps: If this Hire Controller role sounds of interest or you are looking for advice on your next career move, please contact Matt at Holt Recruitment.

Hire Desk Controller employer: Holt Recruitment Ltd

Join a leading tool and plant hire company in Saltley, Birmingham, where you will be part of a dynamic team that values collaboration and communication. With a competitive salary and a supportive work culture, we offer excellent opportunities for professional growth and development, ensuring that you can advance your career while enjoying a fulfilling work-life balance. Our commitment to employee well-being and a friendly environment makes us an exceptional employer for those seeking meaningful and rewarding employment.
Holt Recruitment Ltd

Contact Detail:

Holt Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hire Desk Controller

✨Tip Number 1

Network like a pro! Reach out to people in the plant and tool hire industry on LinkedIn. A friendly chat can sometimes lead to job opportunities that aren't even advertised.

✨Tip Number 2

Practice your phone skills! Since you'll be taking hire enquiries over the phone, get comfortable with common questions and scenarios. Role-playing with a friend can help you sound confident and ready.

✨Tip Number 3

Show off your tech skills! Brush up on Microsoft packages and any relevant software. Being tech-savvy will make you stand out as a Hire Desk Controller who can keep everything running smoothly.

✨Tip Number 4

Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to apply directly!

We think you need these skills to ace Hire Desk Controller

Customer Service Skills
Communication Skills
Knowledge of Plant and Tool Hire
Microsoft Office Proficiency
Computer Skills
Coordination Skills
Attention to Detail
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the Plant, Powered Access, or Tool industries. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing relevant achievements!

Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Hire Desk Controller role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.

Show Off Your Communication Skills: Since communication is key in this role, make sure your application reflects your ability to convey information clearly. Whether it's through your CV or cover letter, we want to see that you can communicate effectively, just like you would with our customers.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Holt Recruitment Ltd

✨Know Your Stuff

Make sure you brush up on your knowledge of the plant and tool hire industry. Familiarise yourself with common equipment, their uses, and any relevant terminology. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.

✨Show Off Your Communication Skills

As a Hire Desk Controller, communication is key. Prepare examples of how you've effectively communicated with colleagues or customers in the past. Think about times when you resolved issues or coordinated with teams to ensure smooth operations.

✨Get Tech-Savvy

Since good computer skills are essential, make sure you're comfortable with Microsoft packages and any other software commonly used in the industry. If you know the specific systems the company uses, mention your familiarity with them during the interview.

✨Be Personable

Remember, this role involves being a friendly point of contact for customers. Practice your warm and approachable tone. Think about how you can convey your helpful nature and willingness to assist others, as this will resonate well with the interviewers.

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