Automotive Service Advisor in Hampshire

Automotive Service Advisor in Hampshire

Hampshire Full-Time 36000 - 50400 £ / year (est.) No home office possible
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Holt Recruitment Ltd

At a Glance

  • Tasks: Assist customers with vehicle repairs and services while managing admin tasks.
  • Company: Join a family-run dealership group with a strong reputation.
  • Benefits: Earn up to £36,000 OTE with full training and great hours.
  • Other info: Dynamic role with opportunities for growth in the automotive industry.
  • Why this job: Kickstart your automotive career in a supportive environment with excellent training.
  • Qualifications: Driving licence and experience as a Service Advisor preferred.

The predicted salary is between 36000 - 50400 £ per year.

Holt Recruitment are recruiting for a Service Advisor to join a successful Dealership Group in the Basingstoke area. You will be a representative of a VAG Group business, calling customers into the workshop for repairs, organising parts, services and MOTs. If you are looking for a role with training and a great customer base, this could be the next step in your career.

What’s in it for you?

  • Competitive salary: up to £29,000 basic with an OTE of £36,000 (uncapped with service plan sales)
  • Hours: Mon-Fri 8-6pm with 1/3 Saturdays
  • Training: Full Manufacturer training and accreditation

Requirements:

  • A driving licence
  • The ability to deal with a million-and-one admin tasks, whilst making phone calls updating customers on the status of their vehicle
  • Experience as a Service Advisor in the Motor Trade that involves some level of suggestive selling techniques

Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Duxbury @ Holt Recruitment for more information.

Automotive Service Advisor in Hampshire employer: Holt Recruitment Ltd

Join a family-run dealership group in Basingstoke that prioritises employee development and offers a competitive salary package with uncapped earnings potential. With comprehensive training and a supportive work culture, you'll thrive in an environment that values customer service and teamwork, making it an ideal place for those looking to advance their career in the automotive industry.
Holt Recruitment Ltd

Contact Detail:

Holt Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Automotive Service Advisor in Hampshire

✨Tip Number 1

Get to know the company inside out! Research their values, services, and customer base. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your pitch! When you get the chance to chat with potential employers, be ready to talk about your experience as a Service Advisor. Highlight your skills in suggestive selling and managing admin tasks while keeping customers updated.

✨Tip Number 3

Network like a pro! Connect with people in the automotive industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 4

Don't forget to apply through our website! We make it super easy for you to submit your CV and get noticed by recruiters. Plus, it shows you're serious about landing that Service Advisor role!

We think you need these skills to ace Automotive Service Advisor in Hampshire

Customer Service Skills
Communication Skills
Administrative Skills
Suggestive Selling Techniques
Organisational Skills
Time Management
Problem-Solving Skills
Technical Knowledge of Automotive Services
Driving Licence
Teamwork
Attention to Detail
Ability to Handle Multiple Tasks

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Service Advisor role. Highlight your experience in the Motor Trade and any suggestive selling techniques you've used. We want to see how you can bring value to our team!

Show Off Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real situations. Whether it’s handling customer queries or juggling admin tasks, give us examples that demonstrate your expertise.

Be Personable: Remember, this role is all about customer interaction! Use a friendly tone in your application to reflect your personality. We love candidates who can connect with customers and make them feel valued.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Holt Recruitment Ltd

✨Know Your Stuff

Familiarise yourself with the automotive industry, especially VAG Group vehicles. Brush up on common service issues and solutions, as well as the latest trends in customer service. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Showcase Your Communication Skills

As a Service Advisor, you'll be dealing with customers constantly. Practice explaining technical information in simple terms. During the interview, demonstrate your ability to listen actively and respond thoughtfully to questions. This will highlight your customer service skills.

✨Prepare for Role-Play Scenarios

Expect some role-play during the interview where you might have to handle a customer complaint or explain a service plan. Practise these scenarios beforehand so you can showcase your problem-solving skills and suggestive selling techniques effectively.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the dealership is the right fit for you.

Automotive Service Advisor in Hampshire
Holt Recruitment Ltd
Location: Hampshire
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