At a Glance
- Tasks: Manage service bookings, update customers, and handle invoicing in a busy workshop.
- Company: Established commercial vehicle workshop with a supportive team environment.
- Benefits: Competitive salary, Monday to Friday hours, and Saturday mornings off.
- Other info: Great opportunity for career growth in a thriving automotive environment.
- Why this job: Join a dynamic team and enhance your customer service skills in the motor industry.
- Qualifications: Customer-focused attitude and basic computer skills; motor industry experience is a plus.
Salary – £33575 per annum
Hours – Monday to Friday + 1 in 3 Saturday Mornings
Location - Exeter
We are working with an established commercial vehicle workshop that are looking to add to their existing team with the addition of an Automotive Service Advisor.
Automotive Service Advisor job role:
- Answering telephone calls
- Taking service bookings to ensure the workshop is fully booked
- Maintaining the vehicle service planners
- Invoicing and taking cash payments
- Updating customers on vehicle repair progress
The successful Automotive Service Advisor will have:
- Work well as a member of a successful team
- Be comfortable talking to customers and ideally have a background in the motor industry
- A working knowledge of Kerridge ADP would be advantageous but is not crucial
- Need to be computer literate and be comfortable with MS Office products
How to Apply for this Automotive Service Advisor role:
If you are interested in finding out more get in contact with John Barnes on (phone number removed), email (url removed) or send us your CV by Clicking Apply Now.
Automotive Service Advisor in Exeter employer: Holt Recruitment Ltd
Join a well-established commercial vehicle workshop in Exeter, where we prioritise a supportive work culture and employee development. As an Automotive Service Advisor, you'll benefit from competitive pay, a collaborative team environment, and opportunities for growth within the motor industry, all while enjoying the vibrant community of Exeter.
StudySmarter Expert Advice🤫
We think this is how you could land Automotive Service Advisor in Exeter
✨Tip Number 1
Get to know the company before your interview! Research their values, services, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As an Automotive Service Advisor, you'll be dealing with customers regularly. Role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 3
Prepare questions to ask during the interview. This shows you're engaged and eager to learn more about the role and the team. Think about what you want to know regarding their workshop processes or team dynamics.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you on their radar. Plus, it shows your enthusiasm for the position!
We think you need these skills to ace Automotive Service Advisor in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and the motor industry. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Automotive Service Advisor role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Show Off Your Tech Skills:Since being computer literate is key, mention any experience you have with MS Office or similar software. If you’ve used Kerridge ADP before, definitely highlight that too – it could give you an edge!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Holt Recruitment Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the automotive industry. Familiarise yourself with common vehicle issues and service processes, as well as any specific services the company offers. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Customer Service Skills Matter
Since the role involves a lot of customer interaction, be prepared to discuss your previous experiences in customer service. Think of examples where you've successfully handled difficult situations or provided excellent service. This will demonstrate your ability to communicate effectively and maintain a positive relationship with customers.
✨Show Team Spirit
The job requires working as part of a team, so be ready to talk about your teamwork experiences. Share examples of how you've collaborated with others in past roles, highlighting your ability to contribute positively to a team environment. This will show that you can fit in well with their existing team.
✨Get Tech-Savvy
Even if you’re not familiar with Kerridge ADP, being comfortable with technology is key. Brush up on your MS Office skills and be ready to discuss how you’ve used technology in previous jobs. This will reassure them that you can quickly adapt to their systems and processes.
