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- Tasks: Be the go-to person for customers needing vehicle repairs and services.
- Company: Join a thriving, family-run dealership known for its premium brand.
- Benefits: Enjoy a competitive salary with bonus potential and full manufacturer training.
- Why this job: Great opportunity to grow your career in the automotive industry with a supportive team.
- Qualifications: Must have a driving license and experience in customer service or sales.
- Other info: Work hours are Mon-Fri 8-6pm with 1/3 Saturdays.
Job Title: Automotive Service Advisor Location: Hedge End Salary: £28,600 with an £5,000 bonus potential Holt Recruitment are recruiting for a Service Advisor to join a thriving, family-run dealership in the Hedge End area. You'll be a representative of a very successful Premium brand, calling customers into the workshop for repairs, services and MOT's, and if you're looking for a role with Training with a great customer base, this could be the next step in your career. What’s in it for you? Competitive salary: £28,600 basic with an OTE of £33,600 Hours: Mon – Fri 8-6pm – with 1/3 Saturdays Training:- The works. Full Manufacturer training and accreditation with the brand, that have an excellent customer base. Requirements? A driving licence The ability to deal with a million-and-one admin tasks, whilst making phone calls updating customers on the status of their vehicle. Experience in a role that involves some level of suggestive selling techniques. That's it.Shift your Motor Trade career up to the next gear and hit 'apply' below with your CV for a chat further. Or you can speak to Eric Duxbury @ Holt Recruitment on (phone number removed) / or send your CV to (url removed). He can tell you everything about your next challenge
Automotive Service Advisor employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarize yourself with the specific premium brand you'll be representing. Understanding their values, services, and customer expectations will help you stand out during the interview process.
✨Tip Number 2
Brush up on your customer service skills, especially in handling inquiries and complaints. Being able to demonstrate your ability to manage customer relationships effectively can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with suggestive selling techniques. Think of examples where you've successfully upsold or provided additional services to customers, as this is a key aspect of the role.
✨Tip Number 4
Show enthusiasm for the automotive industry and a willingness to learn. Highlight any relevant training or certifications you have, as well as your eagerness to undergo full manufacturer training.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and any previous roles in the automotive industry. Emphasize your skills in suggestive selling techniques and your ability to manage multiple tasks efficiently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to providing excellent customer service. Mention why you are interested in working for a family-run dealership and how you can contribute to their success.
Highlight Your Communication Skills: In your application, emphasize your strong communication skills, especially your ability to update customers on their vehicle status. Provide examples of how you've successfully managed customer relationships in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Holt Recruitment Ltd
✨Show Your Customer Service Skills
As an Automotive Service Advisor, you'll be the face of the dealership. Make sure to highlight your previous customer service experience and how you've successfully handled customer inquiries or complaints in the past.
✨Demonstrate Your Knowledge of the Automotive Industry
Familiarize yourself with the brand and its services. Being able to discuss specific models or services will show your passion for the automotive industry and your commitment to the role.
✨Prepare for Suggestive Selling Scenarios
Since the role involves suggestive selling techniques, think of examples from your past where you successfully upsold a product or service. Be ready to discuss your approach and the results.
✨Organizational Skills are Key
You'll be juggling multiple tasks, so be prepared to discuss how you prioritize your workload. Share examples of how you've managed administrative tasks while maintaining excellent customer communication.
