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- Tasks: Engage with customers, advise on vehicle services, and manage repair documentation.
- Company: Join a well-established dealership with over 50 years of trusted service.
- Benefits: Earn up to £40,000 with bonuses, enjoy training for career growth, and work in a dynamic team.
- Why this job: Perfect for those who thrive in a fast-paced environment and love customer interaction.
- Qualifications: Experience in the motor trade, excellent communication skills, and a valid driving licence required.
- Other info: Opportunity for quick career progression through an internal training academy.
Service Advisor| Family-Run Dealership Group
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
£36,000 OTE
Location: Basingstoke
Holt Recruitment are recruiting for a Service Advisor to join a successful Dealership Group in the Basingstoke area.
You\’ll be a representative of a VAG Group business, calling customers into the workshop for repairs, organising parts, services and MOT\’s, and if you\’re looking for a role with Training with a great customer base, this could be the next step in your career.
What’s in it for you?
Competitive salary: up to £29,000 basic with an OTE of £36,000 (uncapped with service plan sales)
Hours: Mon- Fri 8-6pm with 1/3 Saturdays
Training:- The works. Full Manufacturer training and accreditation, that have an excellent customer base
Requirements?
A driving licence
The ability to deal with a million-and-one admin tasks, whilst making phone calls updating customers on the status of their vehicle.
Experience as a Service Advisor in the Motor Trade that involves some level of suggestive selling techniques.
That\’s it.
Shift your Motor Trade career up to the next gear and hit \’apply\’ below with your CV for a chat further. Or you can speak to Eric Duxbury @ Holt Recruitment on (phone number removed) / or send your CV to (url removed). He can tell you everything about your next challenge. xiskglj
Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.
We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter
Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
Automotive Service Advisor employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Advisor
✨Tip Number 1
Familiarise yourself with the specific services and products offered by the dealership. Understanding their offerings will help you engage customers effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your communication skills, as this role heavily relies on delivering outstanding customer service. Practise active listening and clear explanations to ensure you can convey information confidently.
✨Tip Number 3
Network with current or former employees of the dealership. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
✨Tip Number 4
Prepare for potential scenario-based questions in the interview. Think about how you would handle various customer situations, as demonstrating your problem-solving skills will be crucial for this role.
We think you need these skills to ace Automotive Service Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Service Admin or Service Advisor in the Motor Trade. Emphasise your communication skills and ability to manage multiple tasks, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to upsell products. Mention specific examples from your past experiences that demonstrate your skills and how they align with the job requirements.
Highlight Relevant Skills: In your application, clearly outline your skills related to customer service, sales, and time management. Use bullet points to make it easy for the hiring manager to see how you meet their needs.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for an Automotive Service Advisor.
How to prepare for a job interview at Holt Recruitment Ltd
✨Know Your Product
Familiarise yourself with the dealership's brand and the vehicles they sell. Understanding the features, benefits, and common issues of these vehicles will help you communicate effectively with customers and demonstrate your expertise during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or upsold products, as this role heavily relies on strong communication and interpersonal skills.
✨Demonstrate Your Sales Ability
Be ready to discuss your experience in selling additional products or services. Think of specific instances where you successfully upsold or cross-sold, and be prepared to explain your approach and the results.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
