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- Tasks: Assist customers with parts enquiries and manage stock in a fast-paced environment.
- Company: Join a well-established agricultural business in Colchester.
- Benefits: Competitive salary, overtime pay, 24 days holiday, and ongoing training.
- Other info: Great career development opportunities in a supportive environment.
- Why this job: Be part of a dynamic team and make a real difference in customer service.
- Qualifications: Experience in parts or retail, strong communication skills, and a full UK driving licence.
Location: Colchester, Essex
Hours: Full-time, 39 hours per week (Monday to Friday with Saturday mornings on a rota and overtime at peak times)
Salary: £26,000 – £32,000 (depending on experience)
We are recruiting for a motivated and reliable Parts Advisor to join a busy depot in Colchester. This is a varied role within a well-established business, supporting customers and internal teams with parts supply, stock control, and day-to-day operations.
Role Overview
You will be responsible for assisting customers with parts enquiries, processing orders, and supporting the smooth running of the parts department. This role combines customer service, administration, and stock management within a fast-paced environment.
Key Responsibilities
- Deal with customer enquiries face-to-face, over the phone, and via email
- Process parts orders and keep customers updated on progress
- Provide a high level of customer service at all times
- Manage stock, including receiving, checking, and storing parts correctly
- Assist with stock control and inventory management
- Support the wider team with day-to-day operations
- Maintain accurate records and system updates
Skills & Experience Required
- Previous experience in parts, retail, or a similar environment
- Background in agricultural, groundcare, or plant machinery desirable
- Strong communication and customer service skills
- Good IT skills and ability to use internal systems
- Organised, proactive, and able to work as part of a team
- Full UK driving licence required
What’s on Offer
- Competitive salary of £26,000 – £32,000 depending on experience
- Overtime available (enhanced rates for weekends and bank holidays)
- 24 days holiday plus bank holidays
- Company pension scheme
- Life assurance and additional benefits
- Ongoing training and development
How to Apply
If you’re experienced and ready to take the next step with a well-established company, apply now. Alternatively, call David at Holt Recruitment.
Agricultural Parts Advisor employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Agricultural Parts Advisor
✨Tip Number 1
Get to know the company! Research their values, products, and culture. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about dealing with customers, think of scenarios where you can demonstrate your problem-solving abilities and how you handle enquiries effectively.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or can give you insider tips about the company.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and makes it easier for us to keep track of your application.
We think you need these skills to ace Agricultural Parts Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in parts, retail, or customer service. We want to see how your background fits with the role of Parts Advisor, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Colchester. Mention your passion for customer service and any experience with agricultural or plant machinery.
Show Off Your Communication Skills: Since this role involves dealing with customers face-to-face, over the phone, and via email, make sure your application reflects your strong communication skills. We love candidates who can convey their thoughts clearly and effectively!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Holt Recruitment Ltd
✨Know Your Parts
Familiarise yourself with common agricultural parts and machinery. Being able to discuss specific parts and their functions will show your expertise and enthusiasm for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in previous roles. Think about situations where you resolved issues or went above and beyond for a customer, as this is crucial for a Parts Advisor.
✨Show Your Organisational Skills
Be ready to discuss how you manage stock and inventory. Share any systems or methods you've used to keep track of parts and ensure smooth operations, as this will demonstrate your proactive approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and the role. This could include inquiries about the team dynamics, training opportunities, or how they handle peak times. It shows you're genuinely interested and engaged.