At a Glance
- Tasks: Lead the Aftersales Team and ensure top-notch customer service.
- Company: Join a prestigious multi-franchise group in the beautiful Channel Islands.
- Benefits: Enjoy a high salary, bonuses, relocation support, and a company car.
- Why this job: Experience a rewarding career with excellent earning potential and a great work/life balance.
- Qualifications: Must have experience as an Aftersales Manager with luxury brands like JLR or Porsche.
- Other info: Relocation package available for those moving from the UK.
The predicted salary is between 36000 - 60000 £ per year.
Aftersales Manager – £52,000 – Main Dealership – Prescot I am currently seeking an experienced Aftersales Manager to join a successful main dealership in the Prescot area. The Aftersales Manager role comes with a competitive salary of £45,000 with an OTE of £60,000 with a fantastic range of benefits and opportunities for progression. Roles and Responsibilities of an Aftersales Manager: Lead and manage the Aftersales Team Maximise commercial opportunities and maintain high levels of customer service Monitor team performance Monitors staff training needs, ensuring training and development plans are in Manages the day to day activities of the Service team Maintain processes, monitor, develop and improve CSI and customer experienceExperience required for the Aftersales Manager position: Ideally our client is seeking someone who has previously worked in a similar role or someone who has worked within a Managerial role within the Motor Trade. A well-presented individual with a desire, character, and attitude to succeed. A strong ability to quickly establish and build rapport with our customers. Aftersales Manager – £52,000 – Main Dealership – Prescot
Aftersales Manager employer: Holt Recruitment Ltd
Contact Detail:
Holt Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Manager
✨Tip Number 1
Research the luxury and prestige brands mentioned in the job description, such as JLR, Porsche, and Aston Martin. Familiarise yourself with their aftersales processes and customer service standards to demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the automotive industry, especially those who have experience in aftersales management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you manage team performance. Think of specific examples where you've successfully improved customer retention and engagement in previous roles, as this will be crucial for the position.
✨Tip Number 4
Be ready to address your willingness to relocate to Jersey. Research the area and its lifestyle to show your enthusiasm for the move, and consider how you can contribute to the local community as part of your role.
We think you need these skills to ace Aftersales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as an Aftersales Manager, especially with premium brands like JLR, Porsche, or Aston Martin. Use specific examples to demonstrate your leadership skills and customer service excellence.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your relevant experience but also expresses your enthusiasm for relocating to Jersey. Mention how your skills align with the responsibilities listed in the job description.
Highlight Key Achievements: In your application, focus on key achievements from your previous roles that showcase your ability to improve team performance and customer satisfaction. Quantify your successes where possible.
Research the Company: Familiarise yourself with the dealership's luxury and prestige brands. Understanding their values and customer expectations will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at Holt Recruitment Ltd
✨Showcase Your Experience with Premium Brands
Make sure to highlight your experience with luxury brands like JLR, Porsche, or Aston Martin. Discuss specific achievements and how you contributed to the success of the service department in your previous roles.
✨Demonstrate Leadership Skills
As an Aftersales Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on performance improvement, training, and maintaining high customer service standards.
✨Emphasise Customer Relationship Building
The ability to build rapport with customers is crucial. Be ready to share instances where you've successfully engaged with clients, resolved issues, and enhanced customer satisfaction in your previous positions.
✨Research the Company and Location
Familiarise yourself with the dealership's values and the lifestyle in Jersey. Showing that you understand the company culture and are excited about relocating can set you apart from other candidates.